On Tue, Jul 7, 2009 at 9:06 PM, Frank Bulk<frnk...@iname.com> wrote: > Intersting. Vitelity is charging for something that they might already be > getting paid for. Of course, updating a name for a number takes time, and > so that's probably why they can justify charging the customer something. > Most times when you sign up you specify how you want the directory listing > to look, and that's what is sold/delivered to CNAM vendors and aggregators. > > I'm not sure what Vitelity means by "a national database" and "this > database". As I discussed before, a telephony provider can choose pretty > well any CNAM vendor they want. Beyond the ones that were mentioned by > someone else in an e-mail, there's also VeriSign, Neustar, and Syniverse. > It's an oversimplification to tell the customer that it's *a* database -- > Vitelity may sell their data to just one CNAM vendor/aggregator, but that > doesn't mean every CNAM vendor's database has now been updated. > > Frank > > -----Original Message----- > From: John A. Sullivan III [mailto:jsulli...@opensourcedevel.com] > Sent: Tuesday, July 07, 2009 7:23 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Cc: frnk...@iname.com > Subject: Re: [asterisk-users] Caller ID (name) - where does it come from? > > On Tue, 2009-07-07 at 16:54 -0400, Barry D. Hassler wrote: >> This is all excellent information. My primary issue is for calls that >> are placed FROM my client's PBX, via VOIP provider (Teliax). The >> recipients of those calls are the ones that are not getting the proper >> CNAM information as the call comes in. >> >> We just recently ported the client's POTS lines to VOIP, and with the >> exception of this issue, all is working well. But, my client is really >> unhappy that their callerID NAME isn't showing up. >> > <snip> > I was very curious about this myself. We successfully set the CallerID > number by creating different contexts for our various offices and using > a Set(CALLERID(num)=xxxxx) call. But we could not set the name so I > asked our new carrier (Vitelity - with whom we have been quite pleased > thus far). This is their response to us: > > We can have the name set for this number, however there is a one time > passthrough charge of $xx per number for the update. Outbound caller ID > is updated into a national database called LIDB (line information > database), it is the final terminating provider that is responsible for > querying this database and delivering it to their customers. >> > -- > John A. Sullivan III > Open Source Development Corporation > +1 207-985-7880 > jsulli...@opensourcedevel.com
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