> What I have is 1 front desk phone only with 6 lines > Front Desk Phone line 1 - incoming extension 1 > Front Desk Phone line 2 - incoming extension 2 > Front Desk Phone line 3 - incoming extension 3 > Front Desk Phone line 4 - incoming extension 4 > Front Desk Phone line 5 - incoming extension 5 > Front Desk Phone line 6 - inside office extension > > If incoming line 1 is busy I want the next incoming call to come in on line > 2. > If incoming line 2 and 3 are busy but 1 is free the next call should got to > line 1. > > So lines 1 and 2 might get a lot of calls but only on really busy days will > calls make it up to lines 4 and 5. > > Does that make sense? Anyone have the solution? You could probably use DEVICE_STATE to check the status first : http://www.voip-info.org/wiki/view/Asterisk+func+device_State
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