Greetings list,this question is rather a pain in my side.. i have been trying 
to figure it out.. it could be simple.i have a customer with a callcenter .. we 
developed a CRM "Customer Relations Management"  with an SIP dialers built 
in.the question is the following.. is it possible to force the agents (users) 
to use a certain UserAgent which is the one built-in our system?  this way will 
prevent the agents we are restricting them to only be able to dial through the 
software which is already restricted to their seats in the call center.. but 
someone might sniff around .. and get the sip username and password assigned to 
him and use it through Zoiper or any other softphone to make calls ..our agents 
are allowed international calls .. so we want to restrict them to only use our 
dialer.Is that possible?Asterisk version 1.4.33regards

-- Tarek Sawah

Integrated Digital Systems

CCNA, MCSE, RHCE, VoIP USA: +1 386 492 9993   

                                          
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