Greetings list,this question is rather a pain in my side.. i have been trying
to figure it out.. it could be simple.i have a customer with a callcenter .. we
developed a CRM "Customer Relations Management" with an SIP dialers built
in.the question is the following.. is it possible to force the agents (users)
to use a certain UserAgent which is the one built-in our system? this way will
prevent the agents we are restricting them to only be able to dial through the
software which is already restricted to their seats in the call center.. but
someone might sniff around .. and get the sip username and password assigned to
him and use it through Zoiper or any other softphone to make calls ..our agents
are allowed international calls .. so we want to restrict them to only use our
dialer.Is that possible?Asterisk version 1.4.33regards
-- Tarek Sawah
Integrated Digital Systems
CCNA, MCSE, RHCE, VoIP USA: +1 386 492 9993
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