Stupid question (sorry, I'm pretty much an Asterisk beginner) - where do I find the dialplan.xml? As far as I can tell, there is no TFTP server in this network. I found the IP address that the phone tries to use for TFTP (192.168.1.7 in this case) but there is nothing at that device.
Thanks! -----Original Message----- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Warren Selby Sent: Sunday, July 25, 2010 10:04 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Cisco 7960 phone can't leave a queue Check your dialplan.xml file that the affected phones are loading. Thanks, --Warren Selby On Jul 25, 2010, at 10:52 AM, Kevin Keane <subscript...@kkeane.com> wrote: > I recently inherited an Asterisk system (PBX in a Flash, based on > Asterisk 1.4 and FreePBX). The phones are mostly Cisco 7960 phones > with the SIP firmware. > > > > The Asterisk setup relies heavily on queues with dynamic agents. The > problem I am having is that on SOME (but not all) the Cisco phones, > the phone will not allow dialing a second *. As a result, the agent > can log in to queue 600 by dialing 600* but cannot log out again > with 600**. > > > > Is this due to a setting on the phone, or within Asterisk? I suspect > it is on the phone, since not all devices are affected. > > > > I’d appreciate help with tracking down which setting might cause thi > s! > > > > Thanks! > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users