if you provide what kind of reporting you need it would be easier to point a 
few pointers?
either you can build it yourself.. or try the Call Center module from Elastix.. 
can be a good tool 



Tarek Sawah

Information Technology  Adviser

Integrated Digital Systems

CCNP, MCSE, RHCE, TELECOM

USA: +1 386 492 9993



> Date: Sat, 10 Sep 2011 10:28:00 +0300
> From: tzafrir.co...@xorcom.com
> To: asterisk-users@lists.digium.com
> Subject: Re: [asterisk-users] Reporting for Asterisk Call Center
> 
> On Fri, Sep 09, 2011 at 01:28:28PM -0500, Gerardo Barajas wrote:
> > There are a lot of reporting tools.
> > I have used:
> > 
> > Asternic: http://www.asternic.biz/
> > QueueMetrics: http://queuemetrics.com/index.jsp
> 
> Non of those are Free (Open Source).
> 
> -- 
>                Tzafrir Cohen
> icq#16849755              jabber:tzafrir.co...@xorcom.com
> +972-50-7952406           mailto:tzafrir.co...@xorcom.com
> http://www.xorcom.com  iax:gu...@local.xorcom.com/tzafrir
> 
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