Correct - the sla.conf makes the line "active" the hint makes it accessible by the phone.
From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:51 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Would those be the shared lines? Continuing with the assumption they are, I need to set them up in stations in the SLA.conf file? From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:44 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Since you are doing all SIP, you would want something like this: exten => 1000,hint,SIP/100 exten => 2000,hint,SIP/200 exten => 3000,hint,SIP/300 exten => 4000,hint,SIP/400 Then set up your lines to look for 1000@default, 2000@default, etc. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:40 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Unfortunately I am still a sitting duck. Any old configs you can show me? Its driving me insane. I am trying to set it up in this fashion: Everything is SIP based. I do not have ZAP/Dahdi/etc. 6 IP650 phones. line keys 3,4,5,6 will be emulating the Key System with line keys 1 and 2 be set to have their extension. A call comes in, it rings SLA_line 1 ( line key 3) on all phones. If I pick up, that line is now active on all phones. If another call comes in, it goes to SLA_Line 2 ( line key 4 ). If I put SLA_line1 on hold, it shows on hold for all phones. A coworker then picks up SLA_line1 and continues to the conversation from their phone. I do not necessarily care if they can call out on the SLA_line(n)s since they will have line key 1 and 2 set to their personal extension. -E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:34 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom I was able to do it with 1.4 and an IP501. You just get your hints set up correctly and life should be good. You set up the hints as contacts in the directory. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:31 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Yes but I am not able to follow it to completion. I think the guide is quite incomplete. I am also trying to follow another guide which leaves things out. I was hoping that someone has it working so they can tell me exactly what is missing and needs to be done. --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:18 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom You read this? - http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/SLA.html From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 12:00 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Oh yeah, damn small things. Asterisk 1.8.7.1 Polycom IP650 Thanks, --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 10:47 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Which flavor of Asterisk and what model Polycom? Both are factors in the possible success of the task. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 9:45 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] SLA - Shared Line Appearance - Polycom Has anyone been able to get SLA ( Shared Line Appearance ) to work with Polycom phones. I want to be able to emulate a key system but I cannot figure it out. Everything I tried so far is just not working together. Thanks, --E
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