I'll give this a try today and post the results here.


Mitch

On 10/04/2012 02:30 PM, Ioan Indreias wrote:

Hello Mitch,

Hoping that the Queue application is not automatically Answering the
line (till an agent will do this) my suggestion is to switch between
"who have to answer" in order to progress to the second call leg. This
means that the Queue will be called through a Local Channel and the call
to your customer will be made through a Dial application.

Below is something to start with - in case it will work you could modify
to your needs.

[demo]
exten => s,1,NoOp(Queue without answer)
exten => s,2,Queue(sales)

Action: Originate
Channel: Local/s@demo/n
Application: Dial
Data: SIP/voipms/customer_number

HTH,
Ioan Indreias
Modulo Consulting // www.modulo.ro <http://www.modulo.ro>

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