This will only work with the n option in the queue command and retry=0 in queue.conf. Is it not?
On Mon, Mar 4, 2013 at 2:55 PM, Alex Kauffmann <akauf...@prodigy.net.mx>wrote: > On 3/4/2013 7:27 AM, Gertjan Baarda wrote: > >> ok, resumé: When I use the n option in the queue command I can let the >> caller exit the queue and send the call to a IVR-ish context and ask if >> he wants to leave a message. I can timeout this an then place the call >> back in the queue. When I use this approach, what will the new position >> be of the caller? Not back in line I hope? >> >> >> On Mon, Mar 4, 2013 at 2:12 PM, Bharat Lalcheta >> <bharatlalch...@gmail.com >> <mailto:bharatlalcheta@gmail.**com<bharatlalch...@gmail.com>>> >> wrote: >> >> yes, >> >> context parameter in queue.conf is more likely option for you. It will >> work during MOH too. >> >> >> On Mon, Mar 4, 2013 at 6:33 PM, Bharat Lalcheta >> <bharatlalch...@gmail.com >> <mailto:bharatlalcheta@gmail.**com<bharatlalch...@gmail.com>>> >> wrote: >> > No its again place into queue so its start with new available >> position. >> > >> > However, mostly all users remain in same position if he come again >> in >> > queue using below scenario. >> > >> > Regards, >> > >> > Bharat Lalcheta >> > >> > >> > >> > >> > >> > On Mon, Mar 4, 2013 at 6:22 PM, Gertjan Baarda >> <gertjan.baa...@gmail.com >> <mailto:gertjan.baarda@gmail.**com<gertjan.baa...@gmail.com>>> >> wrote: >> >> Ah.. thanks! That was the light I needed. When the caller is >> placed back in >> >> the queue, I presume the caller remain it's position in the queue? >> >> >> >> >> >> On Mon, Mar 4, 2013 at 1:45 PM, Bharat Lalcheta >> <bharatlalch...@gmail.com >> <mailto:bharatlalcheta@gmail.**com<bharatlalch...@gmail.com> >> >> >> >> >> wrote: >> >>> >> >>> Hii, >> >>> >> >>> Queue(testq,H) feature works once call connected with agent >> i.e. not >> >>> work during MOH. >> >>> >> >>> Also once you disconnect call using H (*) option, it will not >> useful >> >>> to leave voicemail. >> >>> >> >>> Instead you use, queue timeout option and ask caller to leave >> voice >> >>> mail if he wants else put back him to queue again. >> >>> >> >>> Hope it helps you out. >> >>> >> >>> Regards, >> >>> >> >>> Bharat Lalcheta >> >>> >> >>> On Mon, Mar 4, 2013 at 5:57 PM, Gertjan Baarda >> <gertjan.baa...@gmail.com >> <mailto:gertjan.baarda@gmail.**com<gertjan.baa...@gmail.com> >> >> >> >> >>> wrote: >> >>> > Dear guru's >> >>> > >> >>> > Hopefully someone can shed some light in my issue. I have >> created a >> >>> > queue >> >>> > with a ringall strategy and all works fine. I want a caller >> to be able >> >>> > to >> >>> > exit the queue so they can leave a message. I've added the H >> option in >> >>> > queue >> >>> > command so callers can press * to exit. So far all well, on >> the cli >> >>> > there is >> >>> > a message the caller pressed * and the extensions stops >> ringing. But >> >>> > here's >> >>> > the thing: the caller stays in the queue and after a few >> seconds the >> >>> > extensions starts to ring again. I want the call to leave the >> queue and >> >>> > continue in the dialplan. >> >>> > >> >>> > After extensively googling the issue, I've found everything >> (also bug >> >>> > related), accept my answer. What am I missing here? >> >>> > >> >>> > It's Asterisk 1.8 on a Debianbox. >> >>> > >> >>> > Thanks! >> >>> > Gertjan >> >>> > >> >>> > -- >> >>> > >> ______________________________**______________________________** >> _________ >> >>> > -- Bandwidth and Colocation Provided by >> http://www.api-digital.com -- >> >>> > New to Asterisk? Join us for a live introductory webinar >> every Thurs: >> >>> > http://www.asterisk.org/hello >> >>> > >> >>> > asterisk-users mailing list >> >>> > To UNSUBSCRIBE or update options visit: >> >>> > >> http://lists.digium.com/**mailman/listinfo/asterisk-**users<http://lists.digium.com/mailman/listinfo/asterisk-users> >> >>> >> >>> >> >>> >> >>> -- >> >>> Bharat Lalcheta >> >>> >> >>> -- >> >>> >> ______________________________**______________________________** >> _________ >> >>> -- Bandwidth and Colocation Provided by >> http://www.api-digital.com -- >> >>> New to Asterisk? Join us for a live introductory webinar every >> Thurs: >> >>> http://www.asterisk.org/hello >> >>> >> >>> asterisk-users mailing list >> >>> To UNSUBSCRIBE or update options visit: >> >>> >> http://lists.digium.com/**mailman/listinfo/asterisk-**users<http://lists.digium.com/mailman/listinfo/asterisk-users> >> >> >> >> >> >> >> >> -- >> >> >> ______________________________**______________________________** >> _________ >> >> -- Bandwidth and Colocation Provided by >> http://www.api-digital.com -- >> >> New to Asterisk? Join us for a live introductory webinar every >> Thurs: >> >> http://www.asterisk.org/hello >> >> >> >> asterisk-users mailing list >> >> To UNSUBSCRIBE or update options visit: >> >> >> http://lists.digium.com/**mailman/listinfo/asterisk-**users<http://lists.digium.com/mailman/listinfo/asterisk-users> >> > >> > >> > >> > -- >> > Bharat Lalcheta >> >> >> >> -- >> Bharat Lalcheta >> >> Why not set context= <some context> and use periodic announcement to say > "You may press * at any time to leave us a message". You can also play > the message before entering the queue (only once and caller may forget what > key to press). This way the caller looses their position in the queue only > if they choose to leave a message. > > Alex > > > > > > -- > ______________________________**______________________________**_________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/**mailman/listinfo/asterisk-**users<http://lists.digium.com/mailman/listinfo/asterisk-users> >
-- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users