Hello all, I have an application where I am attempting to use Agents and CallQueues to distribute inbound calls to remote users on cell phones. The system works quite well, except for one annoying thing that I cannot figure out. I have read just about everything that I can find about the function, and I'm still not getting it. I've even read through the source code.
First, the obligatory config files: Agents.conf [agents] agent => 2165551212,1234,Gregory Boehnlein (Cell) Queues.conf [general] ; nothing here [demo] member => Agent/2165551212 strategy = ringall timeout = 30 retry = 10 Extensions.conf [411-demo] exten => 411,1,Answer exten => 411,2,Wait,2 exten => 411,3,SayDigits(411) exten => 411,4,BackGround(auth-thankyou) exten => 411,5,Queue(demo) exten => *6,1,AgentCallbackLogin(@411-demo) exten => 2165551212,1,Dial(Zap/g1/2165551212) Pretty simple setup; 1. Agent calls in to a main number and hits "*6" to login. 2. Agent is immediately played the "agent-incorrect" file 3. Agent then does logs in as normal and everything works as planned. What I am trying to understand is "Why is the agent being greeted with the 'agent-incorrect' message? Is it because the extensions are really nothing more Dial commands to PSTN devices? -- Vice President of N2Net, a New Age Consulting Service, Inc. Company http://www.n2net.net Where everything clicks into place! KP-216-121-ST _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users