On Wed, 25 Feb 2004, Matthew B Marlowe wrote: > I believe this is what you want something similar to: > > Queues.conf: > Member => Agent/000 > > Agents.conf: > > (I also added a patch from ?someone? To play a file before call is > accepted)
That was me! ;) > Agent => 000,,Test Agent (This agent has NO password) > > Extensions.conf > > [test] > Exten => 1000,1,AgentCallBackLogin(000,[EMAIL PROTECTED]) > Exten => 1000,2,Hangup > > (First number being the agent number, second number being the persons > cell phone number and after the @ is the context that has the dial plan > to dial that persons cell phone number) > > To place a person in that queue: > > Exten => 1,1,Queue(testqueue,n,t) (Option n means don't follow timeout, > continue to next step) > > The reason I do this... Most people pick there cell phone up in the > first 20 seconds or less, anything else they have no service, got voice > mail, etc. > > I have multiple queue statements: > > Exten => 1,1,Queue(testqueue,n,t) > Exten => 1,2,Queue(testqueue,n,t) > Exten => 1,3,Queue(testqueue,n,t) > > In between each one I can have it play a file? (Sorry to keep you > holding, someone will be right with you!) > > Etc. I can add a priority 4 in this case and have a voicemail greeting > if after a total of x calls to all the agents logged in, no one accepted > the call. > > This method works great. > > > Sincerely, > Matthew Marlowe > Gear 3 Technologies, LLC > 609.252.1155 x614 > www.gear3.com -- Vice President of N2Net, a New Age Consulting Service, Inc. Company http://www.n2net.net Where everything clicks into place! KP-216-121-ST _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users