Sent 12 hours ago and it never showed up (slightly reworded here). Sorry if this is a duplicate:

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Scenario: a person selects an Auto Attendant option that fires off the Directory application (CVS circa 3/22). Three questions:

1) How do they escape if they didn't mean to go there in the first place (without having to hang up...)? Config of entry into the vertex directory below:

        exten => 1,1,Directory(vertex)
        exten => 1,2,Goto(s,200)

2) Why is there a five second pause before the directory instructions start?

3) Why no option for first name (without recording your own custom message and reversing names in voicemail.conf)?

Thanks,
Ryan

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