My Polycom Message button goes straight to voicemail.  Here's how:

1) Use the latest firmware, available on the Wiki

2) In your phone.cfg file (for each phone) set

<msg msg.bypassInstantMessage="1">
<mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact" msg.mwi.1.callBack="76" .... >


3) In your extensions.conf, have something like:

exten => 76,1,VoiceMailMain2([EMAIL PROTECTED])

(Let's assume your voice mailbox is the same as your extension)

Then when you push the message button, asterisk will ask for your password! You're in!

John


Chris A. Icide wrote:
On 04:28 PM 7/19/2004, Wiley E. Siler wrote:
 >Mine does the same.  Once in Message center I can choose selection
 >1.Message Center and then soft key Select.    Then I select the
 >registered line that I want to check voice mail on. That is no less than
 >4 key strokes just to get into your voice mail.  Not many to me but tons
 >to an unskilled user.  However, in the documentation regarding the
 >bypassInstantMessage value, supposedly, setting bypassInstantMessage to
 >1 is supposed to allow you to go right into voice mail without
 >navigating the Message Center.  That is the big question on my mind at
 >this point.  I have yet to get this to work and I also don't think I am
 >receiving any SIMPLE messages ti show me that I have messages waiting.
 >
 >Do you get a message waiting indicator?
 >

I do get MWI, there are a few things you need to set, and I forget what off the top of my head, soon as I can look and post it here.

I haven't tried the bypassInstantMessage value, but I'll take a look and see if I can get it to work.

-Chris

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