> suppose I have agents waiting on a queue and I configure asterisk to dial
> out and to forward the call to the first agent enqueued. Asterisk will do
> it even if the answer to the call is "busy".
> 
> Is it possible to configure asterisk to detect the busy signal and, in
> that case, dial another number, without wasting agent's time?
> 
Spam-dialling should be made illegal.  I, for one, wouldn't spend two
seconds adding features to support this sort of usage.

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