RE: [Asterisk-Users] SIP phones cutting out with Asterisk??

[Doug Reid - Stormcorp]

Hi   The problem is not normally the phones, check that you don't have busy detect on this sometimes can cause the phone to cut out. What card are you using? I have had the same problem with Digium FXO cards, we changed to Voictronix and the problem went away. If you are using an ISDN card it is most probably the busy detect.   Doug -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Tim Jackson Sent: Friday, November 26, 2004 9:44 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] SIP phones cutting out with Asterisk?? I’ve had the same problem. I posted to the list earlier about the problem, and from what I can tell, it’s a Polycom issue (not a network issue as stated in the other post). It happens after the phones have been on for about 2-3 days from what I can tell. My solution to this was to use a script to reboot the phones every night at like 3am, and the problem has almost disappeared. If you find any other solutions, please post them to the list.   -Tim   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Henderson Sent: Friday, November 26, 2004 12:11 PM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] SIP phones cutting out with Asterisk?? Importance: High   Hi folks,   I've got a very bizarre problem recurring when making calls with Polycom SoundPoint IP500 SIP phones and Asterisk.  Sometimes when a call comes in to an IP500, one of the sides of the conversation is cut off (i.e. the caller can't hear the callee, or vice-versa).  This isn't easily repeated, and rebooting the phone, or restarting Asterisk, doesn't seem to have an effect.   Has anybody else experienced this sort of thing happening?   I've seen this with both CVS-v1-0-10/27/04-21:54:17 and CVS-HEAD-09/02/04-22:57:21.   Thanks for any insight, Dave Henderson Customer Service Manager The IT Department, Inc. ph: 613-523-2322x321 fx: 613-526-3949

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