I've not released the source yet, I asked last week on the mailing list for people to send me over some example queue_logs, because so far I've only been able to test the software against my own.
I have however made a lot of changes to it since last I posted about it. Template engine has been improved Allows for recursion of a directory of templates Allows for different output directories (so you can do a daily, weekly and monthly all from the same set of templates say) And quite a few other bits As soon as I get some sample data that people don't mind the results being posted for then I can show it off a bit more. Hope to get some sample data soon, Cheers, Ben -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joćo Amaro Sent: 20 January 2005 11:08 To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] queue log analyser? -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Ben Merrills wrote: | There's a few (open source/free) ones in development. I myself am | developing one of them. | | Ben | Hi. Why not join all the project in just one ? Actually which queue log analyzers projects are beeing developed ? Check the mail from Ben Merrills sent to the list 14-10-2004 15:10. I don't know if he releases the source code, but, from the screenshots it seems to be a good one. Jo?o Amaro - -- Begin Mail | I've been doing some work on a queue log analyser for a while now, | getting the basics in place, an example of which you can find at | the URL below. However, just wondering what information people | think is most useful in a log analyser? | | At present it includes the following features: | | # Time periods - specify a period of days from the log which you | want to generate statistics for (e.g. only the last 14 days) # | Templating - allows the stats to be inserted into any html/text | template using specific tags to insert stats. This means you could | create a number of templates and execute the analyser against them | to give different information on different pages (quite flexible). | # Specify start and end dates - similar to the first feature, | except you can specify a tight period from your log, not just the | last x number of days # Channels/Agents to names - simple text file | allows you to specify a name, agent number and a channel - e.g. | Ben, Agent/1, Sip/ben. This is then used in the output # instead | of raw data # JPG graphs - includes a custom class to generate line | graphs of information (e.g. hourly call volumes etc) | | What I want to know though is, what output people would like. At | the moment there is an overview of all queues, which includes: | | Total Calls, total connected calls, total abandoned calls, calls | abandoned within x seconds, calls exited with key press, Average | hold time, max hold time, average talk time | | Agent overview includes: Calls taken, Average talk time | | Graph of call volume per hour of the day Graph of call volume per | day (over the period specified) | | Runs under windows (.NET or mono required) or any other OS that | support .NET/mono (Linux, Mac, BSD etc) | | http://muad.xdev.net/Projects/qig/sample.html | | | Not really done anything like this before, so as much input as | possible would be appreciated. | | Cheers, | | Ben -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (GNU/Linux) iD8DBQFB75EfJUm/Bor63CERAv/UAKCwiYZ96RLqX0m7Ks9eL1f7iG4IDQCcCWvK gafg+vLAgQpjl75Hp5y8tug= =PwR8 -----END PGP SIGNATURE----- _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users