Hi Matt,
I've looked but can't find that option in the Settings->Advanced. I've got other options such as: CMC Feature: on off Dialog-Info Call Pickup: on off Call Waiting Indication: on off Dialtone during Hold: on off Disconnect on Hook: on off etc.
But not "Call join on Xfer (2 calls)". Perhaps a difference in firmware ?
Kindest regards David Wilson _______________________________ D c D a t a Tel +27 33 342 7003 Fax +27 33 345 4155 Cell +27 82 4147413 http://www.dcdata.co.za [EMAIL PROTECTED] Powered by Linux, driven by passion ! _______________________________
"Computers are not intelligent. They only think they are."
----- Original Message ----- From: "Matt Kemner" <[EMAIL PROTECTED]>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users@lists.digium.com>
Sent: Thursday, March 10, 2005 10:21 AM
Subject: Re: [Asterisk-Users] OT: Zap channels intermittently bridging withSNOM190
Hi David
On Thu, 10 Mar 2005, quoth David Wilson:
Something I've picked up with the SNOM is that sometimes when there are two active incoming calls via Zap channels they end up being transferred to eachother. In other words two in bound callers end up being connected to eachother.
I've come across this exact problem. Whenever there are two calls on hold and you push the "transfer" button, it transfers them both together.
The solution is to go to the SNOM's webpage, and under Setup/Advanced set "Call join on Xfer (2 calls)" to off
Why that option is enabled by default I don't know, but it caused me grief for a couple of months until I finally discovered that option - and even now the receptionist refuses to answer more than one call at a time, because she's afraid to join two customers together again.
- Matt
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