That's what I thought would happen, but after about an hour and 100 or so incoming calls, it was still ringing the agents in the order that they were listed in the agents.conf file.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joe Dennick Sent: Tuesday, March 29, 2005 10:04 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] ACD queue question The first call for each agent probably goes that way, but then after a few calls have rolled through the queue, the strategy you specify (like LeastRecent) should come into play. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eric Rees Sent: Tuesday, March 29, 2005 9:51 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] ACD queue question I have a simple 4 person ACD queue using the AgentCallback function. No matter what strategy I use, anytime someone calls into the queue asterisk dials the agents in the order that they are listed in the agents.conf file. This doesn't seem right to me, or am I wrong. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.8.5 - Release Date: 3/29/2005 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.8.5 - Release Date: 3/29/2005 _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users