Hi Joseph,
Let me take a guess - the problem only occurs when dialling four digit extensions?
I think you will find that your dial plan is matching the three digit extension and then dialling it straight away - Asterisk won't wait for a timeout before trying to follow the dial plan, as soon as it finds a match it will try and dial whatever you've told it to (whether an extension context exists or not). This means, for example, that if you dialed extension '1234' then Asterisk will try and dial '123' if it finds a matching pattern in the dial plan - even if the extension '123' is invalid.
There are two ways around this - either re-configure your dial plan so Asterisk won't get confused between three digit and four digit extensions (starting them in different numbers is a good idea) or configure your SIP phones (assuming you are using SIP phones) not to use forward dialling (i.e. to dial after a pre-set delay.
We usually do the latter, as most SIP phones allow you to use the hash key to tell the phone to 'hurry up and dial now'.
If you want to get really funky you can also write your dial plan so that it waits for 'n' seconds between each digit, but who could be bothered?
FFF Managed Technology Ltd 60 Cook St P.O. 6368 Wellesley St Auckland t +64 9 356 2911 f +64 9 358 9070 m +64 21 415 297 w www.fff.co.nz
Joseph wrote:
Which file control extension dialing responsivity / timing?
When someone dial my extension, and is not fast enough, asterisk announces that the extension is not valid (it happened to me too).
I have a mixed of two and three digit extensions in dial plan.
Which setting controls this behavior.
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