I've tried almost
any softphone available on the market with many different PC, soundcard,
headphones combinations.
None of them prooved
production reliable in a call center environment.
I've also tested
many IP Phones and Gateways. Even the cheapest one supplies much better quality.
Is this a fact or am
I missing a point.
I would certanly
prefer a softphone because of cost and simplicity in CTI
applications.
Cenk.
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