Okay so what you are saying is a call comes in on line 1
The reception picks up the call, finds out the extension selects line 2
(which puts Line 1 on hold ) and dials the extension number.
the extension answers, accepting the call the reception hits
"transfer" and line 1.?
I 'll try that ...thanks
Henry
Then by pressing transfer
Bjorn Asmul wrote:
...you don't hang up the call to the 3rd party, you just put them on
hold (by pressing the first line), and transfer the call ATTENDED (not
blind transfer).
Actually, you don't need to put the 3rd party on hold, you just press
the TRNF-button while on the call to C, and then hit Line 1. The call is
then transferred, attended. Same as most phones supporting Attended and
Blind Transfer.
To be sure that you're doing an ATTENDED transfer you need to check your
logs.
If there is a SIP REFER in your logs, it's a blind transfer.
Also, if A is billed for the call to C, it's a blind transfer.
-- Bjorn
-----Original Message-----
From: Nabeel Jafferali [mailto:[EMAIL PROTECTED]
Sent: Sunday, April 30, 2006 3:12 PM
To: [email protected]
Subject: RE: [on-asterisk] blind vs. announced transfer
When you hit the TRANSFER-button on the GXP-2000, it can do an
attended or blind transfer (a.k.a. SIP REFER).
If you dial the number without hitting another line button, it will do
a blind transfer.
Well, the GXP-2000 doesn't "natively" support attended transfer, from
what you just said. It requires you place the call on hold, call the 3rd
party, let them know of the soon-to-be-transferred call, hang up, pick
up the first call and then blind-transfer it.
Compare that to the snom, which allows to you to press
attended-transfer, call the 3rd party, let them know of the call, and
hangup at which point they are connected. In fact, even if you are in a
3-way conference, you have the option to connect the two remote callers
when you hang up.
Nabeel
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--
Henry L.Coleman [ VoIP-PBX ] Tel.1 866 415-5355 Ext.301
