I am getting a number of complaints from the folks in my company wrt voice quality. We have a standard (?) Allstream T1 with 12 users and a simple Linksys WRT54GS router. It has some basic QOS settings which I have configured. I am using Polycom phones and my voip service provider is unlimitel so all the equipment and services should be ok. The quality issues are not consistent and occur periodically. They are best described as popping and clicking and broken (especially outbound) speech.
My suspicion is that it's a QOS issue and so I am looking for a good QOS router that people have had experience with. Any other ideas relating to improving the quality would also help. Tony Davis
