Great comments.. thanks everyone.
A lot of this looks like it applies more to Business to Consumer calls which deals with very strict privacy laws (rightfully so). All calls through this box are B to B which I imagine to be a whole different ball game. Has anyone come across information that distinguishes the law between B to C and B to B? Recording in the office is standard practice. I don't know too many sales forces that don't record at least some of their calls for training purposes. It's too powerful of a tool. Thanks, Scott _____ From: Mike Ashton [mailto:[EMAIL PROTECTED] Sent: Saturday, July 22, 2006 8:15 AM To: [email protected] Subject: Re: [on-asterisk] recording in asterisk Duane, You are right that it is not just that simple, I was just trying to highlight some of the complexities. Some links to look at: http://www.rcfp.org/taping/ http://en.wikipedia.org/wiki/Telephone_tapping http://www.callcorder.com/phone-recording-law.htm And even in some of these links you will get some contradictions in the states listed. This can be due to the dates the data was collected, and/or the collectors inaccuracy. Mike Duane wrote: Mike Ashton wrote: Say the other person was in Maryland, well they have a totally inclusive two party law ( everyone on call needs to be aware in the case of a conference call ). So if you don't make the person in Maryland aware, then your breaking Maryland State law, even if your initiating the call from Ontario. Actually it's not that simple, when it comes to inter-state in the US, you fall under US federal laws which tends to side with one party rather then two party consent... There was a website on US laws regarding recording of calls but I can't seem to find it at present... -- Mike Ashton Quality Track Intl Ph: 647-722-2092 x 251 Cell: 416-527-4995 Fax: 416-352-6043 QTI CONFIDENTIAL AND PROPRIETARY INFORMATION The contents of this material are confidential and proprietary to Quality Track International, Inc. and may not be reproduced, disclosed, distributed or used without the express permission of an authorized representative of QTI. Use for any purpose or in any manner other than that expressly authorized is prohibited. If you have received this communication in error, please immediately delete it and all copies, and promptly notify the sender.
