Anyone have experience with doing automated dialing with modems?

I have an issue with dialing dtmf into IVR in just one areacode, but not sure is termination. Dialing the number with modem, no issue, but then dial dtmf digits into an IVR system modem dtmf not being transmitted. Strange thing is that if I use a phone connected to the ATA and manually dial the IVR digits it works, and this only happens in a single areacode (305 Miami ) and works in 15 others ( 210 San Antonio, 407 Orlando, 404 Atlanta, 506 Fredericton.....).

Also this worked up until 10 days ago ( for years ), I have had issues in the past and typically it is the termination, but I can't complain if it works when using an analogue phone or a sip phone.

Configuration:

Computer with full duplex AOpen ( rockwell chipset ) modem.
SPA-2000 with DTMF set to AUTO ( have also tried with AVT & AVT+INFO )
In asterisk the dtmfmode for both the extension and the trunck are set to rfc2833.

Anyone have any ideas?

Thanks,

Mike

--
Mike Ashton

Quality Track Intl

Ph:     647-722-2092 x 251
Cell:   416-527-4995
Fax:    416-352-6043

QTI CONFIDENTIAL AND PROPRIETARY INFORMATION

The contents of this material are confidential and proprietary to Quality Track 
 International, Inc.
and may not be reproduced, disclosed, distributed or used without the express 
permission of an authorized representative of QTI.
Use for any purpose or in any manner other than that expressly authorized is 
prohibited.
If you have received this communication in error, please immediately delete it 
and all copies, and promptly notify the sender.



begin:vcard
fn:Mike Ashton
n:Ashton;Mike
org:Quality Track Intl
adr:;;63 Kenpark Ave;Brmpton;ON;L6Z 3L4;Canada
email;internet:[EMAIL PROTECTED]
title:CTO
tel;work:905-840-4995
tel;cell:416-527-4995
x-mozilla-html:FALSE
url:http://www.QualityTrack.com
version:2.1
end:vcard

Reply via email to