Here are a couple of suggestions: - the GXP2000 I believe has 4 lines. Transfer different DID's to different lines. So if line #1 is blinking then it is coming from DID #1, etc... - Create a Ring Group for each DID and forward each one to its own ring group. Put only the receptionist in the ring groups. These groups let you put a custom message that is prepended in the caller id information. So for example you could put "DID1:" and then it would show "DID1:John Smith <416xxxxxxx>".
Hope this helps On 3/8/07, Henry L.Coleman <[EMAIL PROTECTED]> wrote:
Hi all, I have a problem which hopefully can be solved. I am using Trixbox One of the undocumented features is the ability to Press "0" to divert a call from voice mail to an live attendant (ext 200) The attendant position (Grandstream GXP 2000) has to be able to display the incoming DID/Trunk discription or extension user name that the caller tried to call "doesn't matter which" So the receptionist needs to be able to answer "Hello this is the ABC company" or this is the XYZ company depending on the incoming trunk/DID or extension DID extension username (it just displays to CID now) Thank for reading this jumbled message I know should try the Trixbox forum but I find their website difficult to work with. I will gratefull for any help on this Thanks Henry L. Coleman. Web: www.voip-pbx.ca Tel: 1 866 415 5355 --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
