Anthony,
I think you need to provide a bit more information:
1 - what is the network topography. Are all devices on the same subnet?
If not how is the router inbetween configured.
2 - what information do you get on these devices from the CLI?
- in the CLI try:
- "sip show peers" to see a list like>
Name/username Host Dyn Nat ACL Port Status
siptrunk/userid 64.34.25.001 5061 Unmonitored
330 (Unspecified) D N 0 UNKNOWN
299/299 206.170.101.15 D N 5066 OK (97 ms)
282 (Unspecified) D N 0 UNKNOWN
281 (Unspecified) D N 0 UNKNOWN
259/259 74.121.122.18 D N 5061 OK (163 ms)
258/258 74.121.122.18 D N 5060 OK (158 ms)
253/253 74.132.205.53 D N 60004 OK (56 ms)
251/251 67.68.84.10 D N 61161 OK (168 ms)
- then to see details on say the one phone, type "sip show
peer 251" ( ext) and you'll get something like this:
sip show peer 251
pbx*CLI>
* Name : 251
Secret : <Set>
MD5Secret : <Not set>
Context : from-internal
Subscr.Cont. : <Not set>
Language :
AMA flags : Unknown
CallingPres : Presentation Allowed, Not Screened
Callgroup :
Pickupgroup :
Mailbox : [EMAIL PROTECTED]
VM Extension : asterisk
LastMsgsSent : 11
Call limit : 0
Dynamic : Yes
Callerid : "Mike" <251>
Expire : 3553
Insecure : no
Nat : Always
ACL : No
CanReinvite : No
PromiscRedir : No
User=Phone : No
Trust RPID : No
Send RPID : No
DTMFmode : auto
LastMsg : 0
ToHost :
Addr->IP : 67.68.84.10 Port 61161
Defaddr->IP : 0.0.0.0 Port 5061
Def. Username: 251
SIP Options : (none)
Codecs : 0x1f07ff
(g723|gsm|ulaw|alaw|g726|adpcm|slin|lpc10|g729|speex|ilbc|jpeg|png|h261|h263|h263p)
Codec Order : (ulaw,alaw,gsm,ilbc,speex)
Status : OK (164 ms)
Useragent : PolycomSoundPointIP-SPIP_501-UA/1.4.1
Reg. Contact : sip:[EMAIL PROTECTED]:5060
- now do this again for your sip trunk:
pbx*CLI> sip show peer siptrunkname
pbx*CLI>
* Name : siptrunkname
Secret : <Not set>
MD5Secret : <Not set>
Context : from-sip-external
Subscr.Cont. : <Not set>
Language :
AMA flags : Unknown
CallingPres : Presentation Allowed, Not Screened
Callgroup :
Pickupgroup :
Mailbox :
VM Extension : asterisk
LastMsgsSent : -1
Call limit : 0
Dynamic : No
Callerid : "" <>
Expire : -1
Insecure : no
Nat : RFC3581
ACL : No
CanReinvite : Yes
PromiscRedir : No
User=Phone : No
Trust RPID : No
Send RPID : No
DTMFmode : rfc2833
LastMsg : 0
ToHost : 64.34.25.134
Addr->IP : 64.34.25.134 Port 5061
Defaddr->IP : 0.0.0.0 Port 0
Def. Username: userID
SIP Options : (none)
Codecs : 0xc (ulaw|alaw)
Codec Order : (ulaw,alaw)
Status : Unmonitored
Useragent :
Reg. Contact :
From this data you should be able to see your issues, and if you don't
understand this, post the output so we can help you out a bit more.
Mike
Anthony Boyington wrote:
I have just installed Trixbox 2.2.4 and I am having two problems
Problem#1
I added two Polycom 330 and both registered fine however when I try to call
one from the other the call goes directly to voice mail the phones do not
ring. If I disable voice mail then I get a message that says an error has
accord. I can see that Trixbox sees both phones and I configure both with
the endpoint manager. I did a test by unplugging them which trixbox showed
as offline right away and when there is a message the phones will flash the
message indicator light, so they are both communication fine with Trixbox
but not with each other. I can not seem to get the phones to ring when
dialing there extensions
Problem #2
I am having a problem with registering my SIP trunk. I had it working only
once but now it seems that Trixbox is not even looking at the trunks. I put
the registration info in and hit submit then the red bar to confirm and
that's as far as it goes, nothing happens from there. I check in Asterisk
info and there is nothing not even an Active Channel to indicate that it is
trying to connect to my provider, I also check my router and firewall and
there are no outbound request. I reboot the box and it checks for the
Polycoms but does not try to register my trunks. I also did an update of a
file to see if the box was getting outside connection and that it was not
blocked by my firewall and that worked fine. I am at a lose as to why it is
not trying to register my SIP Trunk
Any help would be much needed and appreciated
Anthony Boyington
------------------------------------------------------------------------
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--
Mike Ashton
Quality Track Intl
Ph: 647-722-2092 x 301
Cell: 416-527-4995
Fax: 416-352-6043
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