Hi Chuck, 1. I assume after install PIAF you run the
update-scripts update-fixes 2. There are several reasons A. Network Delay... Does PIAF and Phone in same network? B. Are you using canreinvite = yes The problem is establish the media path (RTP). Debug the RTP you will find the cause Hope this helps Thank you. Lloyd On Tue, Sep 15, 2009 at 9:49 AM, Chuck Mariotti <[email protected]>wrote: > We are experiencing a delay on answering a call at an extension. When a > person calls in, the IVR answers, they dial the extension, the extension > rings (as well as the Follow Me). > When the user answers the phone and says, "Hello this is Chuck", the caller > usually misses the "Hello this..." or even the whole "Hello this is Chuck". > Basically both people are waiting in silence and since the caller didn't > hear the greeting, they say "Hello?"... after that initial confusion, then > the rest of the call is fine. > > Any ideas of how to resolve this? > > Regards, > > Chuck >
