Yea, there are a lot of errors - this has been happening sporadically
for the last few months and we can't pin down why. It could go for a few
weeks without anything and then suddenly dozens of errors. Timing is
different as well.
I hadn't thought about the HWEC - I'll try and give that a go and also
update to the latest drivers/firmware.
I checked interrupts and they are being shared but the hardware platform
we use is exactly the same as a few other locations (without this
problem), so I don't think that is it.
I'm not even sure what it means by a Rx error, obviouslyly something to
do with receiving - could it be a cabling problem?
thanks
Martin
Andre Courchesne wrote:
Wow that's a lot of errors.
You might want to try disabling the HWEC on your Sangoma to see is
that would help. Also is that card sharing it's interrupt with an
other peripheral (cat /etc/interrupts). Next I would check to make
sure you have latest firmware and wanpipe drivers.
Is that a new install or the problem just started?
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On 2009-09-30, at 10:40 PM, Martin Glazer wrote:
Hi,
Just wondering whether anyone has come across this message on a PRI
before and how they went about troubleshooting or could give some
suggestions for a solution.
We are seeing the following error message in syslog and then after a
while, Asterisk reports that the PRI is down.
Sep 30 20:35:35 pbx-firstw kernel: wanpipe1: Excessive Rx Errors ...
1619 (errs/s=8007)!
Sep 30 20:35:36 pbx-firstw kernel: wanpipe1: Excessive Rx Errors ...
1620 (errs/s=8007)!
Sep 30 20:35:37 pbx-firstw kernel: wanpipe1: Excessive Rx Errors ...
1621 (errs/s=8007)!
Sep 30 20:35:38 pbx-firstw kernel: wanpipe1: Excessive Rx Errors ...
1622 (errs/s=8007)!
Sep 30 20:35:39 pbx-firstw kernel: wanpipe1: Excessive Rx Errors ...
1623 (errs/s=8008)!
Sep 30 20:35:40 pbx-firstw kernel: wanpipe1: Excessive Rx Errors ...
1624 (errs/s=8005)!
We have had the service provider (Shaw) check and replace their
equipment.
We are using a Sangoma card if it makes any difference and the same
PRI configuration at a number of different sites, without the problem.
Thanks
Martin
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