I have a client that is using the Rogers Stick for daily internet access. She uses it a lot and is well above the 5GB package (20GB actually).
When she bought the stick, and every single time I looked at it, Rogers always said that there was a $100 cap on the maximum you would be charged. Meaning, if you went above your $30 plan, it would bump you to $35, then $40, then $45... etc... but to a maximum of $100. Last month and the month before, she received a bill for ~$600 (each month) for data usage. Apparently, they sent her inserts with her bill indicating that the $100 cap would be discontinued (I never look at anything other than the bill either). After much fighting, she has a credit back, but the problem is now, she can't use her stick the way she wants to. Can Rogers really (they already did), just bait and switch like that? Go from a dollar cap to an insane dollar amount? I can maybe understand increasing the cap (say to $125 or $150), or placing in more tiers for bandwidth hogs but to just remove it, seems a rather horrible move to get more user to use the service. Looking at other providers now, also shows that they too, have capped data... From what I can see, they are ALL priced the exact same... in other words, it's like they all had a meeting and synced up their plans to screw all their high usage users and give them no other options but to stay where they are. They even offer a 3G hub now to use at home, but with the same stupid caps. This also smells fishy if they really do intend on implementing LTE services, the caps seem very small for the money. Something is up, some sort of positioning... I read that Virgin (Bell's discount carrier) is going to be introducing data services, I imagine at the same rate as well. Does anyone have any experience or advice on this? I was thinking if she bought out some people with iPhone 6GB $35 plans, she could get 3 or 4 of them, and just swap in a new SIM each week... would still be cheaper than what she would have to pay to Rogers (assuming no other options on the plan, like minutes, etc...) Even this is not a long term plan since those plans would expire shortly I imagine. Unfortunately, she has no other internet options where she lives. ChuckM
