1. Yes, it depends on the lines, but most Bell lines have CFB (Call Forward
Busy) and CFNA (Call Forward No Answer) available. In fact, if you have a
bunch of lines, you can set things up in  a Centrex Hunt group.
2. This is not recommended, because it means you end up in a circular line
if both the physical and VoIP lines are busy. (The carriers will get upset
with you if you end up with circular programming)

Johannes

On Mon, Mar 1, 2010 at 12:09 PM, Dean Yorke <[email protected]> wrote:

> Hi,
>
> I am trying to get a client to migrate to voip.
>
> I have a couple of questions.
>
> 1)  They currently have bell Local Link lines.  4 lines that roll over to
> each other.  They want to add lines but also keep a couple of these for 911
> and backup.  is there a way to have one of the lines forwarded or busy
> transfered?
> 2)  if there is a way to busy transfer, can these go to a group of voip
> lines and then have them when full roll back to the physical lines?
>
> Thanks
>
>
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