Thanks for all the input on this guys. I will give these directions a try.
-Bruce > From: robert.br...@mks.com > To: kenbr...@danahospitality.ca; asterisk@uc.org > Date: Thu, 11 Mar 2010 16:34:57 -0500 > Subject: RE: [on-asterisk] Meridian Gurus - Norstar Caller ID display problem > > It's set redirection on the Norstar if you want to call forward to an > external number. > > To redirect your calls to an external number. > > Press [Feature] 84 > Press your line button > Enter 9 plus the number you want your phone to be redirected to. > Press soft key OK. > Press soft key ALL. > Press soft key OK. > > Your calls are now redirected to the external number. > > > To turn off redirection. > > Press [Feature] #84 > Press soft key ALL. > Press soft key OK. > > Call will now ring to phone in office. > > Robert Brock > Telecom Administrator, MKS Inc., www.mks.com > Waterloo, ON, Canada > Tel: 519-883-3243 or 800-265-2797 x3243 > Fax: 519-884-8861 > > > -----Original Message----- > From: Bruce N [mailto:het...@hotmail.com] > Sent: Thursday, March 11, 2010 4:15 PM > To: kenbr...@danahospitality.ca; asterisk Mailing > Subject: RE: [on-asterisk] Meridian Gurus - Norstar Caller ID display problem > > > Thanks a lot of weighing in Ken. > > > > hmmmm....so it could be just a firmware update. And where do I start for that > (how to get to do the config and where to get the updated firmwares if you > know.) > > > > Also, would you know the details of how to get the call forward working > through call pilot voicemail system? > > > > Thanks, > > Bruce > > > > Subject: Re: [on-asterisk] Meridian Gurus - Norstar Caller ID display problem > To: het...@hotmail.com; kenbr...@danahospitality.ca; asterisk@uc.org > From: kenbr...@danahospitality.ca > Date: Thu, 11 Mar 2010 20:47:08 +0000 > > > > If you are getting the number then you must have the right line card. Name > display support might be a firmware update. I seem to remember that call > forwarding outside the system was implemented through the call pilot > voicemail system, but I'm no longer sure about that. My last norstar system > was removed a while ago now. > > Ken > Ken Brown, IS and Communications Manager, Dana Hospitality Inc. > > > > From: Bruce N <het...@hotmail.com> > Date: Wed, 10 Mar 2010 20:13:16 -0500 > To: <kenbr...@danahospitality.ca>; asterisk Mailing<asterisk@uc.org> > Subject: RE: [on-asterisk] Meridian Gurus - Norstar Caller ID display problem > > > Thanks for the input Ken, > > How about call forwarding? > > Also, I checked again and they can see the number display but no name > display. Do you still think they are lacking a caller ID display card like: > http://www.1800laphones.com/nortel_networks_norstar_caller_id_trunk_card.html > > ??? > > Thanks, > Bruce > > > Subject: Re: [on-asterisk] Meridian Gurus - Norstar Caller ID display > > problem > > To: het...@hotmail.com; asterisk@uc.org > > From: kenbr...@danahospitality.ca > > Date: Thu, 11 Mar 2010 01:04:22 +0000 > > > > You need to replace the line cards with ones that support CID. Sorry I > > don't have the part numbers handy > > > > Ken > > Ken Brown, IS and Communications Manager, Dana Hospitality Inc. > > > > -----Original Message----- > > From: Bruce N <het...@hotmail.com> > > Date: Wed, 10 Mar 2010 20:01:24 > > To: asterisk Mailing<asterisk@uc.org> > > Subject: [on-asterisk] Meridian Gurus - Norstar Caller ID display problem > > > > > > Hi Guys, > > > > > > > > There is a Norstar system in place that doesn't display Caller ID and > > doesn't do forward feature. I am not familiar with these systems and > > wondering if there is a module that can be added on to the system or is > > there a setting that should be turned on to get Caller ID and forward > > feature? Using analogue lines and caller ID is turned on by provider. > > Following is the info I have on the system: > > > > > > > > Flash Card > > Flash NT5B78EB Rev01 > > 2000/10/03 > > > > > > > > EF FLASH VM 2.0.10 > > Flash Module NNTM040CR51T > > 1999/9/19 > > > > > > NT5B06EA-93 > > > > Norstar Plus Modular ICS > > NNTM845504EV 2000/01/28 > > > > > > NT7B53FA-93 0051 Rev 09 > > > > > > > > A7310 Handset > > > > > > > > Thanks, > > > > Bruce > > > >_________________________________________________________________ > > Stay in touch. > > http://go.microsoft.com/?linkid=9712959 > > > > IM on the go with Messenger on your phone. Try now. > _________________________________________________________________ > Take your contacts everywhere > http://go.microsoft.com/?linkid=9712959 > > --------------------------------------------------------------------- > To unsubscribe, e-mail: asterisk-unsubscr...@uc.org > For additional commands, e-mail: asterisk-h...@uc.org > _________________________________________________________________ Live connected with Messenger on your phone http://go.microsoft.com/?linkid=9712958
