Hi Everyone,
I am using Aastra 6753i buttons to Login and Logout agents into different
Queues. I have got a request to set the Button LED to ON (RED) when user is
logged into the Queue. And to set it to OFF when agent is not logged in. I
understand this can be done using BLF? However, I am failing with my tries. Can
someone who has done this please explain what options I have?
Aastra 6753i = 6 buttons - Top Left
Button 1 = Login English Queue
Button 2 = Login French Queeu
Button 3 = Login Spanish Queue
Button 4 = Logout All Queues
Button 5 = Callers List
Button 6 = Transfer
Login sample for Buttons 1 -3:
exten => 50002,1,Answer()
exten => 50002,n,AddQueueMember(600|Local/${CALLERID(num)}...@from-internal/n)
exten => 50002,n,Playback(agent-loginok)
exten => 50002,n,Hangup()
Logout Dialplan for all Queues:
exten => 50000,1,Answer
exten =>
50000,n,RemoveQueueMember(600|Local/${CALLERID(num)}...@from-internal/n)
exten =>
50000,n,RemoveQueueMember(700|Local/${CALLERID(num)}...@from-internal/n)
exten =>
50000,n,RemoveQueueMember(800|Local/${CALLERID(num)}...@from-internal/n)
exten => 50000,n,Playback(agent-loggedoff)
exten => 50000,n,Hangup
Login and Logout are set on the phones using Speeddial. Unfortuantely I can't
seem to find the SpeedDial/BLF for key type on Aastra. But there should be a
way to do this.
Thanks,
Bruce
