/*Greetings Folks:*/
This "port out" from Unlimitel appears to be a complex problem (we faced
it), but is rather a "straight forward process" with proper paper work.
But you have to go through the standard steps first.
a) Ensure the billing address matches the original account holder's
address and account number on file. (the Unlimitel account holder).
b) That is, if I have 100 DIDs from Unlimitel, then the address on
**MY** Unlimitel account must match the address being submitted to the
winning CLEC / ILEC.
c) IF first attempt fails, they should advise you for the reason for a
failed port.
d) On that event, contact your supplier and insist to provide the
necessary information, or simply request to have the DID released
unconditionally without prejudice.
e) Contact the willing CLEC/ILEC and request for a 2nd attempt.
If the above fails, regardless of which ever reason it is - your fault,
their fault, some clerks fault or grand pa's fault... then request the
winning CLEC / ILEC to file a "Form Version 2", along with your written
affidavit / attesting under oath that you are the end user of the
number, along with a copy of your ID (drivers license is fine).
For these difficult port outs, we have been 100% successful on the 3rd
attempt as described above.
No loosing CLEC or LEC, wants any pain, and it is to their best interest
to release the number to the winning carrier, if supporting documents
have been provided.
But yes, I have to admit that porting away numbers from "Unlimitel
infrastructure" now under the Primus brand and ownership, has proved to
be rather a root canal treatment compared to porting out numbers from
any other carrier I've dealt with. In fairness to Primus I've had no
issues porting away numbers from Primus's primary infrastructure,
whether the number belonged under their residential, business or
wholesale platform.
Good luck folks.
Best,
Reza.
--
FOUNDER & SR. TELECOM ANALYST
VOIPERNETICS COMMUNICATIONS
TEL: 647-847-2287 x2016
