Hey Paul,

Have you registered with https://postmaster.live.com/snds/index.aspx ?

Once registered you can request access to all IP's with a source of your ASN and see whats going on from MS's perspective.

Cheers,

Bill

On 2017-11-13 11:56, paul+aus...@oxygennetworks.com.au wrote:
Hi All, just wondering if anybody can suggest a better approach to
this situation for us.

We had a new IP block allocated a while ago for customers and are
beginning to migrate customers onto that block now off an old one,
however it seems that Microsoft is not trusting any IP's in that block
for some reason, perhaps they have been spammed in the past or
something from it.

The only option seems to be requesting each individual address to be
removed from the block, which after getting their automated response
which says that they can't do it you then reply and they will do it,
but only 1 at a time even though we have asked about the whole block
but had no response.

Can anybody suggest a better approach or is there a better contact we
might be able to use then the standard outlook.com delivery support
people ?

Thanks

Paul
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