The ACCC consumer guarantee states it doesn’t apply to second hand (private sales) goods, which is the scenario the OP stated.
Cheers Rich > On 27 Apr 2018, at 10:32, Ben Buxton <bb.aus...@bb.cactii.net> wrote: > > > >> On Fri, Apr 27, 2018 at 1:15 AM Karen Hargreave <ka...@iamunique.net.au> >> wrote: >> So we then sit and watch as the price for everything starts to go through >> the roof further than it has. Previously they have been able to sell >> equipment, and then the contracts. The contracts cover the staff and any >> additional costs that may arise or pays for them to send out people to deal >> with issues. > > Are you trying to justify why vendors should not have to comply with > Australian law? > > I'm not making a proposal or theorising - this is how the law has been for > the last 8 years or so. > >> If they are no longer able to charge for the contracts, then the price will >> be just added on. > > They make plenty of money from contracts with NBD, etc benefits. At least > you'll be able to know exact TCO from the start, though other manufacturers > complying haven't jacked up prices noticeably since the ACL. > >> In the case of second hand equipment, wouldn't the responsibility be on the >> purchaser to have more of an idea on what they are getting? Otherwise, >> perhaps having people check out the equipment prior to starting a contract >> and then going from there... if you want to look back at the insurance >> analogy, then if your car is off the road for a bit and you get it insured >> again, you need to send through pics of it usually with a newspaper or >> something with the date on it so they know what they are covering. > > Insurance is not a comparable analogy. Your business insurance already covers > insurable events outside of vendor maintenance contracts. > > Fixing faulty hardware and software falls under the ACL and applies to both > new and second hand products, regardless of the support status now or by the > previous owner. > >> >> Sent from my iPad > > Let me guess - you bought Applecare? > > BB > > _______________________________________________ > AusNOG mailing list > AusNOG@lists.ausnog.net > http://lists.ausnog.net/mailman/listinfo/ausnog
_______________________________________________ AusNOG mailing list AusNOG@lists.ausnog.net http://lists.ausnog.net/mailman/listinfo/ausnog
