Hi Sean, Your best bet is to escalate with your RSP. There isn’t anyone at NBN direct who will handle it specifically.
Regards Jennifer Sent from my iPhone > On 3 Oct 2020, at 07:38, Sean Agius <sag...@pingco.com.au> wrote: > > > Hi Team, > > Happy Saturday (yay). Sorry for the noise but is anyone from NBN on list or > someone who knows someone at NBN that can deal with escalations, specifically > around churning of services? I have an issue with a scheduled churn that was > supposed to be completed by 9:00pm last night and I am getting nowhere fast. > > Many thanks in advance. > > > Regards, > <image001.png> > Sean Agius > Senior Engineer > p: > +61 3 8592 8866 > +61 431 236 571 > u: > http://www.pingco.com.au/ > a: > Suite 114, 189E S Centre Rd, > Tullamarine VIC 3043 > > > _______________________________________________ > AusNOG mailing list > AusNOG@lists.ausnog.net > http://lists.ausnog.net/mailman/listinfo/ausnog
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