Hey Sean, The following may be of use to you. The TLDR is, you get what you pay for. *wink*
[image: image.png] Further is provided here, https://www.nbnco.com.au/business/product-and-technical-information/enhanced-service-levels . Best of luck! Regards, Brad On Sat, 3 Oct 2020 at 07:38, Sean Agius <sag...@pingco.com.au> wrote: > Hi Team, > > > > Happy Saturday (yay). Sorry for the noise but is anyone from NBN on list > or someone who knows someone at NBN that can deal with escalations, > specifically around churning of services? I have an issue with a scheduled > churn that was supposed to be completed by 9:00pm last night and I am > getting nowhere fast. > > > > Many thanks in advance. > > > > > > Regards, > > *Sean Agius* > > Senior Engineer > > *p:* > > *+61 3 8592 8866 <+61385928866>* > > *+61 431 236 571 <+61431236571>* > > *u:* > > *http://www.pingco.com.au/ <http://www.pingco.com.au/>* > > *a:* > > *Suite 114, 189E S Centre Rd, <https://goo.gl/maps/TKYaStRjEQEettUC7>* > > *Tullamarine VIC 3043 <https://goo.gl/maps/TKYaStRjEQEettUC7>* > > > > > _______________________________________________ > AusNOG mailing list > AusNOG@lists.ausnog.net > http://lists.ausnog.net/mailman/listinfo/ausnog >
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