Given the commonality of outage type, it's smelling like civil or grid problems isn't it?

Vocus and Equinix losing power over both rails, optical links dropping, etc sounds like a major problem in the earth or at a dist/sub station. Curious to learn the root cause.


A team somewhere is having a bad Monday morning, that's for sure. Good luck to all.

Luke Thompson
Chief Technical Officer

The Network Crew Pty Ltd
https://thenetworkcrew.com.au

On 13 March 2023 10:31:35 am Damien Gardner Jnr <rend...@rendrag.net> wrote:
I would assume it’s to do with VDC-MEL03 having lost power around 9:05am. A few folks reported getting one rail back temporarily, and then lost power again. We’ve not seen power restore at all so far.

—DG

On Mon, 13 Mar 2023 at 10:28 am, Chris Wright <ch...@securityshift.com> wrote:
I also had outages in Melbourne, (Equinix ME2) around the same time (~9:00 - > ~9:45am).

Still got a link down with Vocus and still having links go up and down with Swoop.

Something more significant is happening somewhere - would be great if anyone can shed some light on what's happening so we all don't keep chasing our tails.

Thanks

c.

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Interesting.

I believe Aussie is based in Melbourne - I had a major outage on several Vocus services in Melbourne between about 09:10 and 09:40 this morning.

Wonder if they're in a shared DC and took a hit at the same time as Aussie did...

D

On Mon, 13 Mar 2023 at 10:10, Luke Thompson <luk...@tncrew.com.au> wrote:

James on Whirlpool has just shared what you likely saw tweeted before:

"We are currently experiencing issues with one of our data centres, which is impacting some of our services including MyAussie, VoIP, and our Customer Service phone lines / Live Chat"

Sounds like there's no redundancy for Carbon, My Aussie, VoIP, Chat, etc. Wild.

Luke Thompson
Chief Technical Officer

The Network Crew Pty Ltd
https://thenetworkcrew.com.au

On 13 March 2023 10:07:57 am Troy <t...@troykelly.com> wrote:

Is anybody from Aussie able to share what's going on?

Looks like there's a major outage with services (no Carbon, phones,
etc)

There was? a tweet for about 40 seconds saying that there was an issue with a data centre, but it was deleted.

Regards, Troy
Brevity is the elixir of life.
Father Hector McGrath, Pixie 2020


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