Hi All,
 
We are facing AOS crash issue with one of our client because of hardware 
failure on one of the AOS. 
 
Here is configuration:
1.       2 AOS - AOS1 and AOS2(batch server)
2.       Users have config file for connecting to AOS1 and then AOS2. 
3.     Client 53 user license and all licenses are fully used most of the time
 
Problem:
1.       AOS1 does down periodically for some reason– goes into hardware blue 
screen. (Most likely it is hardware, memory or nick card is bad). 
2.       Because of AOS1 goes down – it loses network connection too. Resulting 
into leaving all user sessions as open as online users in AX DB
3.       When users tries to reconnect – AOS 2 is up but Online user sessions 
are not released because db still doesn’t know that AOS1 is down. Hence users 
get error – Maximum licenses are consumed.  
 
Solution we are looking for:
1.       Any reason by any chance take AOS server itself down? (Just to make 
sure this is not code issue. Code will generally take AOS Service down)
2.       How can we release open user sessions from AOS1 when it goes down? So 
at least users can connect from AOS2. 
 
Thanks
Asit


      

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