JoElayne, I signed in as an admin and then as my dad. It worked both times.
I checked to see if your or Frank's name was on the Kit Authorization list and it's not. The only thing I can tell you is to call FTDNA at 713-868-1438 and tell them you can't sign in. Make sure you aren't flipping a couple of digits around in the kit number though. Like 2365 is 2635 or something. Cheri Mello Listowner, Azores-Gen Researching: Vila Franca, Ponta Garca, Ribeira Quente, Ribeira das Tainhas, Achada -- To unsubscribe from this group, send email to azores+unsubscr...@googlegroups.com. Follow the confirmation directions when they arrive. For more options, such as changing to List, Digest, Abridged, or No Mail (vacation) mode, log into your Google account and visit this group at http://groups.google.com/group/Azores. Click in the blue area on the right that says "Join this group" and it will take you to "Edit my membership."