Yes, they can only get the raw data. They won't transfer the sample. So, for people wanting to upgrade, they just have to start over. :( And it's REALLY frustrating if someone's relative tested on Ancestry and they are deceased.
There's many reasons why I chose Family Tree DNA over Ancestry. But for the purpose of this thread, I will state that FTDNA stores the samples for at least 25 years. Cheri Mello Listowner, Azores-Gen Researching: Vila Franca, Ponta Garca, Ribeira Quente, Ribeira das Tainhas, Achada -- For options, such as changing to List, Digest, Abridged, or No Mail (vacation) mode, log into your Google account and visit this group at http://groups.google.com/group/Azores. Click in the blue area on the right that says "Join this group" and it will take you to "Edit my membership." --- You received this message because you are subscribed to the Google Groups "Azores Genealogy" group. To unsubscribe from this group and stop receiving emails from it, send an email to azores+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/azores.