It's not you. In fact they did change the securities. I wrote to them about this problem to which they replied we can still obtain the certificates by accessing the option as shown below. They insisted we did not need Citizen id number to acess it but the many times I tried and couldn't get in. Hopefully you can read portuguese to follow their instructions below.
Cara Sra. Margaret Vicente, Antes de mais, obrigada pelo seu contacto. Para utilizar o serviço de Certidões Online do Portal do Cidadão deverá: 1) Registar-se como utilizador na página inicial do Portal do Cidadão, selecionando a opção “Autenticação” situada no topo direito da página, e escolhendo a opção "Utilizador/palavra-chave"; 2) Confirmar o registo no Portal do Cidadão, através da receção de um e-mail; 3) Autenticar-se no Portal do Cidadão com o utilizador e a palavra-chave; 4) Clicar em "Realizar serviço online" na página https://www.portaldocidadao.pt/pt/web/agencia-para-a-modernizacao-administrativa/portal-do-cidadao-certidao-de-registo-civil e seguir os passos indicados. Adicionalmente informamos que não necessita de possuir o Cartão de Cidadão para solicitar uma Certidão do registo civil online. Com os melhores cumprimentos, *:: A equipa do Centro de Contato do Cidadão * *info.portaldocida...@ama.pt* <info.portaldocida...@ama.pt> *AMA - Agência para a Modernização Administrativa, IP* *PRESIDÊNCIA DO CONSELHO DE MINISTROS* On Sun, Sep 27, 2015 at 2:16 AM, Barbara Davis <smartestb...@gmail.com> wrote: > So I confess I am feeling a little stupid at this point. Grandparents > have passed and I am looking for the records, specifically birth > certificates which will give further names. I have gone to the link below > and can't quite figure out how to navigate it. I always get to where they > want my digital certificate/card, which I don't have. Any help? I'd love > to be able to request and pay online. > > Barb > > On Monday, August 31, 2015 at 6:02:01 AM UTC-6, Mara wrote: >> >> Hi Cheri and Barbara, >> >> the site is called "Portal do Cidadao" >> >> >> https://www.portaldocidadao.pt/web/instituto-dos-registos-e-do-notariado/registo-civil-certidao-de-nascimento >> >> On Mon, Aug 31, 2015 at 12:42 AM, Cheri Mello <gfsc...@gmail.com> wrote: >> >>> Serreta is in the council of Angra. As for these recent records, I'm not >>> sure of their rules. They may give you the 1954 record if you are named in >>> that record. Maybe they have a rule about the record needs to be so many >>> years old. I believe Margaret Vicente posted a link last week to a site to >>> order recent vital records. Maybe she will be gracious enough to repost it. >>> Read it carefully to make sure your request is within their rules and >>> regulations. Every country is now concerned about invasion of privacy. >>> Cheri >>> >>> -- >>> For options, such as changing to List, Digest, Abridged, or No Mail >>> (vacation) mode, log into your Google account and visit this group at >>> http://groups.google.com/group/Azores. Click in the blue area on the >>> right that says "Join this group" and it will take you to "Edit my >>> membership." >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "Azores Genealogy" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to azores+un...@googlegroups.com. >>> Visit this group at http://groups.google.com/group/azores. >>> >> >> >> >> -- >> Margaret M Vicente >> > -- > For options, such as changing to List, Digest, Abridged, or No Mail > (vacation) mode, log into your Google account and visit this group at > http://groups.google.com/group/Azores. Click in the blue area on the > right that says "Join this group" and it will take you to "Edit my > membership." > --- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at http://groups.google.com/group/azores. > -- Margaret M Vicente -- For options, such as changing to List, Digest, Abridged, or No Mail (vacation) mode, log into your Google account and visit this group at http://groups.google.com/group/Azores. Click in the blue area on the right that says "Join this group" and it will take you to "Edit my membership." --- You received this message because you are subscribed to the Google Groups "Azores Genealogy" group. To unsubscribe from this group and stop receiving emails from it, send an email to azores+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/azores.