Barbara, it's not what you're doing that's the problem. It's the website. I informed them but it falls in deaf years and they regurgitated the same thing over and over. I finally gave it up. It seems to now work only for citizens with the citizen card.
Margaret On Tue, Sep 29, 2015 at 6:04 PM, Barbara Davis <smartestb...@gmail.com> wrote: > So I get it except it is asking my locality and I don't know what that is > asking me. HELP! > > Barb > > On Sunday, September 27, 2015 at 12:01:07 PM UTC-6, Mara wrote: >> >> It's not you. In fact they did change the securities. I wrote to them >> about this problem to which they replied we can still obtain the >> certificates by accessing the option as shown below. They insisted we did >> not need Citizen id number to acess it but the many times I tried and >> couldn't get in. Hopefully you can read portuguese to follow their >> instructions below. >> >> Cara Sra. Margaret Vicente, >> >> >> >> First of all, thank you for your contact. >> >> >> >> >> >> To use the Certificates Online Service Citizen Portal should: >> >> >> >> 1) Register as a user on the home page of the Citizen Portal, selecting >> the "Authentication" located on the right top of the page and choosing >> "user / password" option; >> >> 2) Check the registry on the Citizen Portal, through the receipt of an >> email; >> >> 3) Authenticate in the Citizen Portal with the user and the keyword; >> >> 4) Click on "Delivering online service" in follow the steps. >> <https://www.portaldocidadao.pt/pt/web/agencia-para-a-modernizacao-administrativa/portal-do-cidadao-certidao-de-registo-civil> >> >> >> >> Additionally inform that does not need to own the Citizen Card to request >> a Certificate of online civil registration. >> >> >> >> >> >> Best regards, >> >> >> >> *:: The team Contact Center Citizen * >> >> *info.portaldocida...@ama.pt* >> >> *AMA - Agency for Administrative Modernisation, IP * >> *PRESIDENCY OF THE COUNCIL OF MINISTERS* >> >> On Sun, Sep 27, 2015 at 2:16 AM, Barbara Davis <smarte...@gmail.com> >> wrote: >> >>> So I confess I am feeling a little stupid at this point. Grandparents >>> have passed and I am looking for the records, specifically birth >>> certificates which will give further names. I have gone to the link below >>> and can't quite figure out how to navigate it. I always get to where they >>> want my digital certificate/card, which I don't have. Any help? I'd love >>> to be able to request and pay online. >>> >>> BarbOn Monday, August 31, 2015 at 6:02:01 AM UTC-6, Mara wrote: >>> >>> Hi Cheri and Barbara, >>>> >>>> the site is called "Portal do Cidadao" >>>> >>>> https://www.portaldocidadao. pt/web/instituto-dos-registos- >>>> e-do-notariado/registo-civil- >>>> certidao-de-nascimento >>>> <https://www.portaldocidadao.pt/web/instituto-dos-registos-e-do-notariado/registo-civil-certidao-de-nascimento> >>>> >>>> On Mon, Aug 31, 2015 at 12:42 AM, Cheri Mello <gfsc...@gmail.com> >>>> wrote: >>>> >>>>> Serreta is in the council of Angra. As for these recent records, I'm >>>>> not sure of their rules. They may give you the 1954 record if you are >>>>> named >>>>> in that record. Maybe they have a rule about the record needs to be so >>>>> many >>>>> years old. I believe Margaret Vicente posted a link last week to a site to >>>>> order recent vital records. Maybe she will be gracious enough to repost >>>>> it. >>>>> Read it carefully to make sure your request is within their rules and >>>>> regulations. Every country is now concerned about invasion of privacy. >>>>> Cheri >>>>> >>>>> -- >>>>> For options, such as changing to List, Digest, Abridged, or No Mail >>>>> (vacation) mode, log into your Google account and visit this group at >>>>> http://groups.google.com/group/Azores. Click in the blue area on the >>>>> right that says "Join this group" and it will take you to "Edit my >>>>> membership." >>>>> --- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "Azores Genealogy" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to azores+un...@googlegroups.com. >>>>> Visit this group at http://groups.google.com/group/azores. >>>>> >>>> >>>> >>>> >>>> -- >>>> Margaret M Vicente >>>> >>> -- >>> For options, such as changing to List, Digest, Abridged, or No Mail >>> (vacation) mode, log into your Google account and visit this group at >>> http://groups.google.com/group/Azores. Click in the blue area on the >>> right that says "Join this group" and it will take you to "Edit my >>> membership." >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "Azores Genealogy" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to azores+un...@googlegroups.com. >>> Visit this group at http://groups.google.com/group/azores. >>> >> >> >> >> -- >> Margaret M Vicente >> > -- > For options, such as changing to List, Digest, Abridged, or No Mail > (vacation) mode, log into your Google account and visit this group at > http://groups.google.com/group/Azores. Click in the blue area on the > right that says "Join this group" and it will take you to "Edit my > membership." > --- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at http://groups.google.com/group/azores. > -- Margaret M Vicente -- For options, such as changing to List, Digest, Abridged, or No Mail (vacation) mode, log into your Google account and visit this group at http://groups.google.com/group/Azores. Click in the blue area on the right that says "Join this group" and it will take you to "Edit my membership." --- You received this message because you are subscribed to the Google Groups "Azores Genealogy" group. To unsubscribe from this group and stop receiving emails from it, send an email to azores+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/azores.