FTDNA emailed me back. They have no problem with checking them in. They are waiting on delivery from the post office.
Cheri Mello Listowner, Azores-Gen Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente, Ribeira das Tainhas, Achada On Tue, Dec 27, 2016 at 2:00 PM, Cheri Mello <gfsche...@gmail.com> wrote: > I'm talking about OUTBOUND from FTDNA to new customers. > > As for INBOUND from the United States Postal Service (USPS), well, it's a > little weird in Texas. When the local post office to FTDNA gets a trash bag > full on kits, they deliver them to FTDNA. So the hang up could be the post > office too. I can ask FTDNA if they are behind in logging in kits. They > told me earlier this afternoon that they brought in extra staff for the > sale and that wasn't enough. Hence pulling people from other departments to > help make and package the kits. Or even some winter storms between your > location and Texas as Rick mentioned. But I'll ask about the checking in of > kits. > > Cheri > > Cheri Mello > Listowner, Azores-Gen > Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente, > Ribeira das Tainhas, Achada > > On Tue, Dec 27, 2016 at 10:46 AM, Richard Francis Pimentel < > rickredle...@gmail.com> wrote: > >> *I sent two Family Finder kits in Nov 25, they got there Dec 5th and were >> logged in Dec 7th Batched Dec 9th, I got the results on one Dec 23 but the >> other kit is not posted yet as of today. People that ordered kits right >> after Thanksgiving or the first or second week of the sale are now hitting >> so things have slowed down As is sending out the kits to people who have >> just ordered. So combine that with the holidays things have slowed down. >> Don’t forget the Winter storms will also slow things down getting to and >> from Houston.* >> >> >> >> *Rick* >> >> >> >> *From:* azores@googlegroups.com [mailto:azores@googlegroups.com] *On >> Behalf Of *Marilyn Thompson >> *Sent:* Tuesday, December 27, 2016 1:17 PM >> *To:* Cheri Mello >> *Subject:* Re: [AZORES-Genealogy] FTDNA Shipping of new kits is really >> behind >> >> >> >> Are they possibly behind in logging in completed kits? >> >> >> >> >> >> On Tue, Dec 27, 2016 at 10:52 AM, Cheri Mello <gfsche...@gmail.com> >> wrote: >> >> (Cross posted to Azores, Madeira, IslandRoutes) >> >> I asked FTDNA how far behind they were on shipping kits (last I heard it >> was 2 days). Now it is more. They said they are working on orders placed on >> Dec. 20th and they have other people from other departments in shipping >> working on making the kits (2 vials, 2 swabs, instruction sheet - you get >> the idea). They are 7 days behind. So it may take a kit 2 weeks or longer >> to get to you depending on where you live. >> >> By looking at the Azores DNA project, they have sold in excess of 46,000 >> NEW kits! Wow, we will be getting lots of new matches in the new year! In >> addition to that, people have ordered other types of testing too, which is >> not in my 46,000 count. Wow, sounds like some of us will be have a Happy >> Genealogical New Year! >> >> Please consider DNA testing if you have not yet done so. It's another >> tool we can use in our genealogy toolbox! >> >> Cheri Mello, Family Tree DNA Admin (volunteer) >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Azores Genealogy" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to azores+unsubscr...@googlegroups.com. >> Visit this group at https://groups.google.com/group/azores. >> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Azores Genealogy" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to azores+unsubscr...@googlegroups.com. >> Visit this group at https://groups.google.com/group/azores. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Azores Genealogy" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to azores+unsubscr...@googlegroups.com. >> Visit this group at https://groups.google.com/group/azores. >> > > -- You received this message because you are subscribed to the Google Groups "Azores Genealogy" group. To unsubscribe from this group and stop receiving emails from it, send an email to azores+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/azores.
