Doreen, You need to email with the kit number, name of match, etc. If I can duplicate it, I will report it and FTDNA will open a trouble ticket on it. Cheri
On Nov 26, 2018 7:28 AM, <doreencaet...@gmail.com> wrote: > That is how it works normally but in some cases with some of the profiles > I manage it never shows up on the list of matches. The person shows up in > the tree and they are linked but the relationship between the two people > does not show up on the web page with the list of matches. It has been that > way for months. Also it is not a distant match either. It just does not > work in some cases. > > > > Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for > Windows 10 > > > > *From: *Richard Francis Pimentel <richard.francis.pimen...@gmail.com> > *Sent: *Saturday, November 24, 2018 1:17 PM > *To: *azores@googlegroups.com > *Subject: *RE: [AZORES-Genealogy] uploading gedcom to ftdna > > > > *Hi Doreen, I just found a match on one of my trees and worked it through. > Once you get the person you match on your tree by any of the methods > discussed earlier. Close the tree and reopen your tree. You will then have > a DNA match box on the left with the cousin’s name and a purple thing in a > circle. Another Purple circle thing on the right above the + - buttons. In > the search box enter the name of your cousin and when his name appears in > the dropdown click it and he will appear in the tree on the center of the > tree. He should have a Purple circle thing if you click it another box > will open and ask if you want to link it go ahead and link and now It > should be linked. * > > > > *From:* azores@googlegroups.com [mailto:azores@googlegroups.com] *On > Behalf Of *Richard Francis Pimentel > *Sent:* Saturday, November 24, 2018 2:24 PM > *To:* azores@googlegroups.com > *Subject:* RE: [AZORES-Genealogy] uploading gedcom to ftdna > > > > *Ok, I don’t think you are given a choice on the relationship, you just > link to your tree and the tree gives the relationship. Did you try > dragging the name in the box to the name that matches in your tree?* > > *Is this your tree? As a project admin I only have limited access to it > and cannot see a problem from my end.* > > > > *Rick* > > *Richard Francis Pimentel* > > *Epping, NH* > > > > > > *From:* azores@googlegroups.com [mailto:azores@googlegroups.com] *On > Behalf Of *doreencaet...@gmail.com > *Sent:* Saturday, November 24, 2018 1:54 PM > *To:* azores@googlegroups.com > *Subject:* RE: [AZORES-Genealogy] uploading gedcom to ftdna > > > > There are some problems with the FTDNA tree. I have entered a person on > the tree then on the list of matches it does not show the relationship. > This has happened on several cousins. I have even tried deleting the person > and reentering the lineage and the person. Even with that method it does > not work. Also you must be careful because if you have other cousin related > to you through this line you may have just deleted that connection. It is > not very user friendly. On cousin that are related to me several difference > ways I have resorted to entering just the closest connection. Even this > this method it still does not show some of the relationships on the match > list page. > > Doreen > > > > Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for > Windows 10 > > > > *From: *Richard Francis Pimentel <richard.francis.pimen...@gmail.com> > *Sent: *Friday, November 23, 2018 6:17 PM > *To: *azores@googlegroups.com > *Subject: *RE: [AZORES-Genealogy] uploading gedcom to ftdna > > > > *Ok’ It has been a while since I have done it but, go to your page and > open your family tree. Look in the box on the left side and find your 5th > cousin’s name. Then go into the tree and find your 5th cousin and put it in > view next to the box, Then drag your cousin’s name from the box and put in > on his name in the tree. That should then show your 5th cousin as a match. * > > > > *Rick* > > > > *From:* 'Sam (Camas, WA)' via Azores Genealogy [mailto: > azores@googlegroups.com] > *Sent:* Friday, November 23, 2018 8:06 PM > *To:* azores@googlegroups.com > *Subject:* RE: [AZORES-Genealogy] uploading gedcom to ftdna > > > > Rick, I already added the whole line with my 4th cousin in it but; when I > click on her to “add relationship” it doesn’t include cousins of any > degree. > > > > Sam (Mazatlán, MX) > > > > *From: *Richard Francis Pimentel <richard.francis.pimen...@gmail.com> > *Sent: *Friday, November 23, 2018 5:51 PM > *To: *azores@googlegroups.com > *Subject: *RE: [AZORES-Genealogy] uploading gedcom to ftdna > > > > *You just cannot add a 5th Cousin. You have to have the family tree from > that 5th Cousin connecting to a common ancestor in your tree first. This > requires you to upload a revised family tree.* > > > > *Rick* > > > *Family Tree DNA Co-AdministratorAzores DNA Project* > > > > *Azores DNA Project Co-Administrators* > > *All unpaid volunteers * > > *Cheri Mello – **gfsche...@gmail.com <gfsche...@gmail.com>* > > *Rick Pimentel – richard.francis.pimen...@gmail.com > <richard.francis.pimen...@gmail.com> * > > > > > > > > > > > > *From:* 'Sam (Camas, WA)' via Azores Genealogy [mailto: > azores@googlegroups.com] > *Sent:* Friday, November 23, 2018 7:39 PM > *To:* azores@googlegroups.com > *Subject:* RE: [AZORES-Genealogy] uploading gedcom to ftdna > > > > Well, I’ve never used the search box on FTDNA before. Didn’t even realize > it was there. Ok, I found the person I want to add a relationship for. > She is my 4th cousin but; when I click on add relationship the only > choices I see are father, mother, sibling, spouse, son or daughter. How do > I add 5th cousin? > > > > Sorry to be so slow on this and thanks very much for your help, > > > > Sam (Mazatlán, MX) > > > > *From: *Cheri Mello <gfsche...@gmail.com> > *Sent: *Friday, November 23, 2018 5:18 PM > *To: *Azores Genealogy <azores@googlegroups.com> > *Subject: *Re: [AZORES-Genealogy] uploading gedcom to ftdna > > > > Hi Sam, > > > > Your choice. You can delete the existing tree or just let the new tree > override the old one. (I just let the new one override the old one). > > > > The viewing of the tree is only 4 generations. So you search for the > person. In the attached screen shot, I searched for Maria de Jesus. If > you've entered birth dates, they appear. If not, you'll have to click on > each one of your Maria's to see who she is married to in order to find the > correct one. > > > > Hope this helps, > > Cheri Mello > Listowner, Azores-Gen > Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente, > Ribeira das Tainhas, Achada > > > > > > On Fri, Nov 23, 2018 at 1:41 PM 'Sam (Camas, WA)' via Azores Genealogy < > azores@googlegroups.com> wrote: > > Hello all; Can someone tell me please, if I want to update my family tree > on FTDNA, do I still have to delete the existing tree and start fresh? > > > > Also, if you find a relationship that is more than 4 generations back, how > do you connect them to your tree on FTDNA since it only shows 4 generations > maximum or am I missing something? > > > > Thanks, > > Sam (Mazatlán, MX) > > > > > > [image: Image removed by sender. > https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif] > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=icon> > > Virus-free. www.avast.com > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=link> > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at https://groups.google.com/group/azores. > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at https://groups.google.com/group/azores. > > > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at https://groups.google.com/group/azores. > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at https://groups.google.com/group/azores. > > > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at https://groups.google.com/group/azores. > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at https://groups.google.com/group/azores. > > > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at https://groups.google.com/group/azores. > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at https://groups.google.com/group/azores. > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at https://groups.google.com/group/azores. > > > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to azores+unsubscr...@googlegroups.com. > Visit this group at https://groups.google.com/group/azores. > -- You received this message because you are subscribed to the Google Groups "Azores Genealogy" group. 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