I _suspect_ they just fob people off and ignore complaints they dislike. Or maybe I was unlucky and the two people I communicated with didn't do their job properly?
Nope, that's normal; I used that site to complain about the changes to the 606 message boards, I was directed to a URL that I'd already read, and made reference to in the complaint. I'm sure they didn't even read the complaint properly; I think they just saw the words "606" and "message boards" and gave me a formula reply... Vijay.
