Hi, I have around 30 users that are backed up with Backuppc, and today another user complained that the Inbox file from Thunderbird is EMPTY, that is, it had only one (new) email message. This is the second time that I see this problem and on two different PC's. From the log file:
2008-10-16 09:01:55 incr backup started back to 2008-10-14 18:00:05 (backup #15) for directory thunderbird 2008-10-16 09:29:51 incr backup 16 complete, 43 files, 3342512878 bytes, 46 xferErrs (0 bad files, 0 bad shares, 46 other) 2008-10-16 09:29:51 removing incr backup 13 2008-10-16 09:39:20 restore started below directory thunderbird to host cpu-026 2008-10-16 09:39:26 restore failed (Unable to read 4 bytes) The user was using Thunderbird, replying to an email and at 09:32 she called saying that her Inbox is empty. As the log file shows, I tried to recover but I get the error "Unable to read 4 bytes" which is another issue. I did recovery through downloading a zip file. XferLOG shows that the file Inbox.msf is missing, but it does not mention Inbox file (Inbox.msf is the index file of Inbox where all the messages are stored). Remote[2]: file has vanished: "/Application Data/Thunderbird/Profiles/t71wkovc.default/Mail/.../Inbox.msf" (in thunderbird) I guess that backuppc started to copy Inbox file (does backuppc locks the file during the copy?) and then when new email arrived Thunderbird could not access Inbox and thereforr new Inbox file was born with only one new email inside. Is there workaround this problem or users with Thunderbird have to do manual backup? Why the restore failed? I tried on other PC's and it gave me the same error. Regards Dejan ------------------------------------------------------------------------- This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ BackupPC-users mailing list [email protected] List: https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki: http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
