> > [EMAIL PROTECTED] wrote: >> Hi, >> >> I have around 30 users that are backed up with Backuppc, and today >> another user complained that the Inbox file from Thunderbird is EMPTY, that is, >> it >> had only one (new) email message. This is the second time that I see >> this >> problem and on two different PC's. From the log file: >> >> 2008-10-16 09:01:55 incr backup started back to 2008-10-14 18:00:05 >> (backup #15) for directory thunderbird >> 2008-10-16 09:29:51 incr backup 16 complete, 43 files, 3342512878 bytes, >> 46 xferErrs (0 bad files, 0 bad shares, 46 other) >> 2008-10-16 09:29:51 removing incr backup 13 >> 2008-10-16 09:39:20 restore started below directory thunderbird to host >> cpu-026 >> 2008-10-16 09:39:26 restore failed (Unable to read 4 bytes) >> >> >> The user was using Thunderbird, replying to an email and at 09:32 she >> called saying that her Inbox is empty. As the log file shows, I tried to >> recover but I get the error "Unable to read 4 bytes" which is another >> issue. I did recovery through downloading a zip file. >> >> XferLOG shows that the file Inbox.msf is missing, but it does not >> mention >> Inbox file (Inbox.msf is the index file of Inbox where all the messages >> are stored). >> >> Remote[2]: file has vanished: "/Application >> Data/Thunderbird/Profiles/t71wkovc.default/Mail/.../Inbox.msf" (in >> thunderbird) >> >> I guess that backuppc started to copy Inbox file (does backuppc locks >> the >> file during the copy?) and then when new email arrived Thunderbird could >> not access Inbox and thereforr new Inbox file was born with only one new >> email inside. >> >> Is there workaround this problem or users with Thunderbird have to do >> manual backup? >> >> Why the restore failed? I tried on other PC's and it gave me the same >> error. >> >> Regards > > You have not provided enough information, but I'll take a guess anyway... > > You are backing up windows PC's using rsyncd and the user has > thunderbird open during the backup. > > I must admit, I haven't experienced this problem with that environment, > though our thunderbird users use IMAP4, so even if it did happen, they > wouldn't lose any email. > > To solve your problem, you would probably need to close thunderbird > during the backup, or else use the windows snapshot (VSS) and then > backup the snapshot... > > Also, the problem with restore is likely rsyncd has write disabled, > check the rsyncd.conf file for the correct settings. > > Those are pretty much the only things I can think of/guess that might be > relevant to your environment. If not, please provide additional > information. > > Regards, > Adam
Thanks for your reply. Yes, you guessed my environment correctly. I use rsyncd for WinXP, and my users have POP3 access to emails. It's clear now that I have to use windows snapshot (whatever that might be, haven't used it before). I was trying to find where is the settings for rsyncd write configuration, but no luck. Can you please be more specific? Cheers, Dejan ------------------------------------------------------------------------- This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ BackupPC-users mailing list [email protected] List: https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki: http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
