Hi All,

I am a long time user of BackupPC. I had no problem so far with this fantastic software.

Now, I cannot backup one of my servers no matter what I tried. I would appreciate if you kindly help me.

My BackupPC server was all functional before relocation the server. Surely, router etc were all changed at the new location. Now, I cannot backup just one of my servers. All the other clients are being backup just fine. Please find below some information:

*Symptom: *I start Full backup. BackupPC executes DumpPreUserCmd (stops docker images), then log writes "full backup started for directory /". Immediately after this log line, BackupPC starts to execute "DumpPostUserCmd" (starts docker images). Then, the dreaded "Got fatal error during xfer (No files dumped for share /) and Backup aborted (No files dumped for share /)" lines come up. Everything starts and finishes in just a few seconds.

*General Server Information*
The servers PID is 13019, on host 859U, version 4.3.0, started at 2019-02-06 11:58.
This status was generated at 2019-02-07 20:38.
The configuration was last loaded at 2019-02-07 20:07.
PCs will be next queued at 2019-02-07 21:00.
Other info:
0 pending backup requests from last scheduled wakeup,
0 pending user backup requests,
0 pending command requests,
Pool is 1228.63GiB comprising 1112194 files and 16512 directories (as of 2019-02-07 01:07),
Pool hashing gives 0 repeated files with longest chain 0,
Nightly cleanup removed 882 files of size 0.14GiB (around 2019-02-07 01:07),

Pool file system was recently at 19% (2019-02-07 20:38), today's max is 19% (2019-02-07 10:29) and yesterday's max was 19%.

Pool file system inode usage was recently at 1% (2019-02-07 20:38), today's max is 1% (2019-02-07 01:00) and yesterday's max was 1%.

*Xfer method:*rsync

*Client: *Unraid

*XferLog:*

XferLOG file /share/MD0_DATA/BackupPC/pc/agora.domain/XferLOG.0.z created 2019-02-07 20:12:46 Backup prep: type = full, case = 1, inPlace = 1, doDuplicate = 0, newBkupNum = 0, newBkupIdx = 0, lastBkupNum = , lastBkupIdx =  (FillCycle = 0, noFillCnt = ) Executing DumpPreUserCmd: /opt/bin/ssh -q -x -l root agora.domain /boot/custom/scripts/unraid_pre_backuppc
523e611fda90
4daf85bbc9a2
6e72d604f5dd
5bf24587861e
87e0d2ecbb91
1240621b6adb
8a05b274e7b9
cad94a3e886a
da375953cde2
37eb6503f86d
da13f78c91ef
3782d35739bc
Running: /opt/bin/rsync_bpc --bpc-top-dir /share/MD0_DATA/BackupPC --bpc-host-name agora.domain --bpc-share-name / --bpc-bkup-num 0 --bpc-bkup-comp 3 --bpc-bkup-prevnum -1 --bpc-bkup-prevcomp -1 --bpc-bkup-inode0 2 --bpc-attrib-new --bpc-log-level 1 -e /opt/bin/ssh\ -l\ root --rsync-path=/usr/bin/rsync --super --recursive --protect-args --numeric-ids --perms --owner --group -D --times --links --hard-links --delete --delete-excluded --one-file-system --partial --log-format=log:\ %o\ %i\ %B\ %8U,%8G\ %9l\ %f%L --stats --checksum --timeout=72000 --include=/mnt --include=/mnt/user --include=/mnt/user/appdata --include=/boot --include=/mnt/user/nextcloud --include=/mnt/user/CentOS-Data --include=/mnt/user/WINTESS --exclude=/\* --exclude=/mnt/\* --exclude=/mnt/user/\* --exclude=/mnt/user/CentOS-Data/9.6 agora.domain:/ /
full backup started for directory /
Xfer PIDs are now 24804
This is the rsync child about to exec /opt/bin/rsync_bpc
Xfer PIDs are now 24804,24809
xferPids 24804,24809
[ skipped 4 lines ]
Done: 0 errors, 0 filesExist, 0 sizeExist, 0 sizeExistComp, 0 filesTotal, 0 sizeTotal, 0 filesNew, 0 sizeNew, 0 sizeNewComp, 5 inode

Number of files: 4
Number of files transferred: 0
Total file size: 0 bytes
Total transferred file size: 0 bytes
Literal data: 0 bytes
Matched data: 0 bytes
File list size: 76
File list generation time: 0.001 seconds
File list transfer time: 0.000 seconds
Total bytes sent: 259
Total bytes received: 122
sent 259 bytes  received 122 bytes  762.00 bytes/sec
total size is 0  speedup is 0.00
DoneGen: 0 errors, 0 filesExist, 0 sizeExist, 0 sizeExistComp, 0 filesTotal, 0 sizeTotal, 0 filesNew, 0 sizeNew, 0 sizeNewComp, 10 inode
Xfer PIDs are now
Executing DumpPostUserCmd: /opt/bin/ssh -q -x -l root agora.domain /boot/custom/scripts/unraid_post_backuppc
523e611fda90
4daf85bbc9a2
5bf24587861e
324c01f22a5d
eaa59c68300d
e17f1b8f52b0
1240621b6adb
8a05b274e7b9
da375953cde2
37eb6503f86d
da13f78c91ef
3782d35739bc
Got fatal error during xfer (No files dumped for share /)
Backup aborted (No files dumped for share /)
BackupFailCleanup: nFilesTotal = 4, type = full, BackupCase = 1, inPlace = 1, lastBkupNum =
Keeping non-empty backup #0 (/share/MD0_DATA/BackupPC/pc/agora.domain/0)
Running BackupPC_refCountUpdate -h agora.domain -f on agora.domain
Xfer PIDs are now 24881
BackupPC_refCountUpdate: agora.domain #0 inodeLast set to 10 (was 1)
BackupPC_refCountUpdate: host agora.domain got 0 errors (took 1 secs)
Xfer PIDs are now
Finished BackupPC_refCountUpdate (running time: 1 sec)
Xfer PIDs are now

*The conf file of the client:*

$Conf{DumpPostUserCmd} = '$sshPath -q -x -l root $host /boot/custom/scripts/unraid_post_backuppc'; $Conf{DumpPreUserCmd} = '$sshPath -q -x -l root $host /boot/custom/scripts/unraid_pre_backuppc';
$Conf{BlackoutPeriods} = [
  {
    'hourEnd' => '19.5',
    'hourBegin' => '7.9',
    'weekDays' => [
      1,
      2,
      3,
      4,
      5
    ]
  },
  {
    'weekDays' => [
      0,
      6
    ],
    'hourBegin' => '7.9',
    'hourEnd' => 14
  }
];
$Conf{BackupFilesOnly} = {
  '/' => [
    '/mnt/user/appdata',
    '/boot',
    '/mnt/user/nextcloud',
    '/mnt/user/CentOS-Data',
    '/mnt/user/WINTESS'
  ]
};
$Conf{BackupFilesExclude} = {
  '/' => [
    '/mnt/user/CentOS-Data/9.6'
  ]
};
$Conf{EMailAdminUserName} = 'h...@domain.com';
$Conf{EMailFromUserName} = 'backuppc@QNAP859U';
$Conf{EMailUserDestDomain} = '@domain.com';
$Conf{FullPeriod} = '29.97';
$Conf{BackupZeroFilesIsFatal} = '0';

Thank you in advance

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