Disabled pre and post script. Run the full backup. But, result is the same. However, please note the bold section (--exclude=/\* --exclude=/mnt/\* --exclude=/mnt/user/\*). I don't have such entries in the config page. The only exclude is "--exclude=/mnt/user/CentOS-Data/9.6 agora.domain:/". BackupPC inserts (--exclude=/\* --exclude=/mnt/\* --exclude=/mnt/user/\*) section by itself. If BackupPC excludes /, then of course nothing is backup. However, I run it again without any exclude in the config page, then BackupPC removes the legitimate one, but keeps the same /* and /mnt/*  parts again. Is it a bug? Or a misconfiguration on my behalf? I don't know how to delete them?

Thanks for your support.

[/] # /opt/local/backuppc/bin/BackupPC_dump -f -v agora.domain
Backup type: type = full, needs_full = , needs_incr = , lastFullTime = 
1549560452, opts{f} = 1, opts{i} = , opts{F} =
cmdSystemOrEval: about to system /opt/bin/sudo -u admin /opt/bin/ping -c 1 -w 3 
agora.domain
cmdSystemOrEval: about to system /opt/bin/sudo -u admin /opt/bin/ping -c 1 -w 3 
agora.domain
CheckHostAlive: ran '/opt/bin/sudo -u admin /opt/bin/ping -c 1 -w 3 
agora.domain'; returning 0.280
XferLOG file /share/MD0_DATA/BackupPC/pc/agora.domain/XferLOG.1.z created 
2019-02-07 22:34:25
Backup prep: type = full, case = 6, inPlace = 1, doDuplicate = 0, newBkupNum = 
1, newBkupIdx = 1, lastBkupNum = , lastBkupIdx =  (FillCycle = 0, noFillCnt = 0)
__bpc_progress_state__ backup share "/"
Running: /opt/bin/rsync_bpc --bpc-top-dir /share/MD0_DATA/BackupPC 
--bpc-host-name agora.domain --bpc-share-name / --bpc-bkup-num 1 
--bpc-bkup-comp 3 --bpc-bkup-prevnum -1 --bpc-bkup-prevcomp -1 
--bpc-bkup-inode0 12 --bpc-attrib-new --bpc-log-level 1 -e /opt/bin/ssh\ -l\ 
root --rsync-path=/usr/bin/rsync --super --recursive --protect-args 
--numeric-ids --perms --owner --group -D --times --links --hard-links --delete 
--delete-excluded --one-file-system --partial --log-format=log:\ %o\ %i\ %B\ 
%8U,%8G\ %9l\ %f%L --stats --checksum --timeout=72000 --include=/mnt 
--include=/mnt/user --include=/mnt/user/appdata --include=/boot 
--include=/mnt/user/nextcloud --include=/mnt/user/CentOS-Data 
--include=/mnt/user/WINTESS*--exclude=/\* --exclude=/mnt/\* 
--exclude=/mnt/user/\**  --exclude=/mnt/user/CentOS-Data/9.6 agora.domain:/ /
full backup started for directory /
started full dump, share=/
Xfer PIDs are now 11383
xferPids 11383
This is the rsync child about to exec /opt/bin/rsync_bpc
cmdExecOrEval: about to exec /opt/bin/rsync_bpc --bpc-top-dir 
/share/MD0_DATA/BackupPC --bpc-host-name agora.domain --bpc-share-name / 
--bpc-bkup-num 1 --bpc-bkup-comp 3 --bpc-bkup-prevnum -1 --bpc-bkup-prevcomp -1 
--bpc-bkup-inode0 12 --bpc-attrib-new --bpc-log-level 1 -e /opt/bin/ssh\ -l\ 
root --rsync-path=/usr/bin/rsync --super --recursive --protect-args 
--numeric-ids --perms --owner --group -D --times --links --hard-links --delete 
--delete-excluded --one-file-system --partial --log-format=log:\ %o\ %i\ %B\ 
%8U,%8G\ %9l\ %f%L --stats --checksum --timeout=72000 --include=/mnt 
--include=/mnt/user --include=/mnt/user/appdata --include=/boot 
--include=/mnt/user/nextcloud --include=/mnt/user/CentOS-Data 
--include=/mnt/user/WINTESS*--exclude=/\* --exclude=/mnt/\* 
--exclude=/mnt/user/\**  --exclude=/mnt/user/CentOS-Data/9.6 agora.domain:/ /
Xfer PIDs are now 11383,11385
xferPids 11383,11385
xferPids 11383,11385
Done: 0 errors, 0 filesExist, 0 sizeExist, 0 sizeExistComp, 0 filesTotal, 0 
sizeTotal, 0 filesNew, 0 sizeNew, 0 sizeNewComp, 13 inode

Number of files: 4
Number of files transferred: 0
Total file size: 0 bytes
Total transferred file size: 0 bytes
Literal data: 0 bytes
Matched data: 0 bytes
File list size: 76
File list generation time: 0.001 seconds
File list transfer time: 0.000 seconds
Total bytes sent: 247
Total bytes received: 114
sent 247 bytes  received 114 bytes  722.00 bytes/sec
total size is 0  speedup is 0.00
DoneGen: 0 errors, 0 filesExist, 0 sizeExist, 0 sizeExistComp, 0 filesTotal, 0 
sizeTotal, 0 filesNew, 0 sizeNew, 0 sizeNewComp, 12 inode
Xfer PIDs are now
xferPids
Got fatal error during xfer (No files dumped for share /)
cmdSystemOrEval: about to system /opt/bin/sudo -u admin /opt/bin/ping -c 1 -w 3 
agora.domain
cmdSystemOrEval: about to system /opt/bin/sudo -u admin /opt/bin/ping -c 1 -w 3 
agora.domain
CheckHostAlive: ran '/opt/bin/sudo -u admin /opt/bin/ping -c 1 -w 3 
agora.domain'; returning 0.222
Backup aborted (No files dumped for share /)
__bpc_progress_state__ fail cleanup
BackupFailCleanup: nFilesTotal = 0, type = full, BackupCase = 6, inPlace = 1, 
lastBkupNum =
BackupFailCleanup: inPlace with no new files... no cleanup
__bpc_progress_state__ fsck
Running BackupPC_refCountUpdate -h agora.domain -f on agora.domain
cmdSystemOrEval: about to system 
/opt/local/backuppc/bin/BackupPC_refCountUpdate -h agora.domain -f
Xfer PIDs are now 11390
xferPids 11390
__bpc_progress_state__ refCnt #0
__bpc_progress_state__ cntUpdate #0
__bpc_progress_state__ rename #0
__bpc_progress_state__ refCnt #1
__bpc_progress_state__ cntUpdate #1
__bpc_progress_state__ rename #1
__bpc_progress_state__ sumUpdate
__bpc_progress_fileCnt__ 0/128
__bpc_progress_fileCnt__ 8/128
__bpc_progress_fileCnt__ 16/128
__bpc_progress_fileCnt__ 24/128
__bpc_progress_fileCnt__ 32/128
__bpc_progress_fileCnt__ 40/128
__bpc_progress_fileCnt__ 48/128
__bpc_progress_fileCnt__ 56/128
__bpc_progress_fileCnt__ 64/128
__bpc_progress_fileCnt__ 72/128
__bpc_progress_fileCnt__ 80/128
__bpc_progress_fileCnt__ 88/128
__bpc_progress_fileCnt__ 96/128
__bpc_progress_fileCnt__ 104/128
__bpc_progress_fileCnt__ 112/128
__bpc_progress_fileCnt__ 120/128
__bpc_progress_state__ rename total
BackupPC_refCountUpdate: host agora.domain got 0 errors (took 0 secs)
Xfer PIDs are now
xferPids
Finished BackupPC_refCountUpdate (running time: 0 sec)
Xfer PIDs are now
xferPids
dump failed: No files dumped for share /




On 7.02.2019 21:44, Carl Soderstrom wrote:
What happens if you stop the docker images manually, and disable the
DumpPreUserCmd, then try running the backup? (Possibly with a command like:
"/usr/share/backuppc/bin/BackupPC_dump -f -v host.example.tld" to get faster
and more convenient feedback for debugging purposes).

Have you verified that there are files there to be backed up, after you run
the DumpPreUserCmd?

On 02/07 09:01 , sse450 wrote:
Hi All,

I am a long time user of BackupPC. I had no problem so far with this
fantastic software.

Now, I cannot backup one of my servers no matter what I tried. I would
appreciate if you kindly help me.

My BackupPC server was all functional before relocation the server. Surely,
router etc were all changed at the new location. Now, I cannot backup just
one of my servers. All the other clients are being backup just fine. Please
find below some information:

*Symptom: *I start Full backup. BackupPC executes DumpPreUserCmd (stops
docker images), then log writes "full backup started for directory /".
Immediately after this log line, BackupPC starts to execute
"DumpPostUserCmd" (starts docker images). Then, the dreaded "Got fatal error
during xfer (No files dumped for share /) and Backup aborted (No files
dumped for share /)" lines come up. Everything starts and finishes in just a
few seconds.

*General Server Information*
The servers PID is 13019, on host 859U, version 4.3.0, started at 2019-02-06
11:58.
This status was generated at 2019-02-07 20:38.
The configuration was last loaded at 2019-02-07 20:07.
PCs will be next queued at 2019-02-07 21:00.
Other info:
0 pending backup requests from last scheduled wakeup,
0 pending user backup requests,
0 pending command requests,
Pool is 1228.63GiB comprising 1112194 files and 16512 directories (as of
2019-02-07 01:07),
Pool hashing gives 0 repeated files with longest chain 0,
Nightly cleanup removed 882 files of size 0.14GiB (around 2019-02-07 01:07),

Pool file system was recently at 19% (2019-02-07 20:38), today's max is 19%
(2019-02-07 10:29) and yesterday's max was 19%.

Pool file system inode usage was recently at 1% (2019-02-07 20:38), today's
max is 1% (2019-02-07 01:00) and yesterday's max was 1%.

*Xfer method:*rsync

*Client: *Unraid

*XferLog:*

XferLOG file /share/MD0_DATA/BackupPC/pc/agora.domain/XferLOG.0.z created
2019-02-07 20:12:46
Backup prep: type = full, case = 1, inPlace = 1, doDuplicate = 0, newBkupNum
= 0, newBkupIdx = 0, lastBkupNum = , lastBkupIdx =  (FillCycle = 0,
noFillCnt = )
Executing DumpPreUserCmd: /opt/bin/ssh -q -x -l root agora.domain
/boot/custom/scripts/unraid_pre_backuppc
523e611fda90
4daf85bbc9a2
6e72d604f5dd
5bf24587861e
87e0d2ecbb91
1240621b6adb
8a05b274e7b9
cad94a3e886a
da375953cde2
37eb6503f86d
da13f78c91ef
3782d35739bc
Running: /opt/bin/rsync_bpc --bpc-top-dir /share/MD0_DATA/BackupPC
--bpc-host-name agora.domain --bpc-share-name / --bpc-bkup-num 0
--bpc-bkup-comp 3 --bpc-bkup-prevnum -1 --bpc-bkup-prevcomp -1
--bpc-bkup-inode0 2 --bpc-attrib-new --bpc-log-level 1 -e /opt/bin/ssh\ -l\
root --rsync-path=/usr/bin/rsync --super --recursive --protect-args
--numeric-ids --perms --owner --group -D --times --links --hard-links
--delete --delete-excluded --one-file-system --partial --log-format=log:\
%o\ %i\ %B\ %8U,%8G\ %9l\ %f%L --stats --checksum --timeout=72000
--include=/mnt --include=/mnt/user --include=/mnt/user/appdata
--include=/boot --include=/mnt/user/nextcloud
--include=/mnt/user/CentOS-Data --include=/mnt/user/WINTESS --exclude=/\*
--exclude=/mnt/\* --exclude=/mnt/user/\* --exclude=/mnt/user/CentOS-Data/9.6
agora.domain:/ /
full backup started for directory /
Xfer PIDs are now 24804
This is the rsync child about to exec /opt/bin/rsync_bpc
Xfer PIDs are now 24804,24809
xferPids 24804,24809
[ skipped 4 lines ]
Done: 0 errors, 0 filesExist, 0 sizeExist, 0 sizeExistComp, 0 filesTotal, 0
sizeTotal, 0 filesNew, 0 sizeNew, 0 sizeNewComp, 5 inode

Number of files: 4
Number of files transferred: 0
Total file size: 0 bytes
Total transferred file size: 0 bytes
Literal data: 0 bytes
Matched data: 0 bytes
File list size: 76
File list generation time: 0.001 seconds
File list transfer time: 0.000 seconds
Total bytes sent: 259
Total bytes received: 122
sent 259 bytes  received 122 bytes  762.00 bytes/sec
total size is 0  speedup is 0.00
DoneGen: 0 errors, 0 filesExist, 0 sizeExist, 0 sizeExistComp, 0 filesTotal,
0 sizeTotal, 0 filesNew, 0 sizeNew, 0 sizeNewComp, 10 inode
Xfer PIDs are now
Executing DumpPostUserCmd: /opt/bin/ssh -q -x -l root agora.domain
/boot/custom/scripts/unraid_post_backuppc
523e611fda90
4daf85bbc9a2
5bf24587861e
324c01f22a5d
eaa59c68300d
e17f1b8f52b0
1240621b6adb
8a05b274e7b9
da375953cde2
37eb6503f86d
da13f78c91ef
3782d35739bc
Got fatal error during xfer (No files dumped for share /)
Backup aborted (No files dumped for share /)
BackupFailCleanup: nFilesTotal = 4, type = full, BackupCase = 1, inPlace =
1, lastBkupNum =
Keeping non-empty backup #0 (/share/MD0_DATA/BackupPC/pc/agora.domain/0)
Running BackupPC_refCountUpdate -h agora.domain -f on agora.domain
Xfer PIDs are now 24881
BackupPC_refCountUpdate: agora.domain #0 inodeLast set to 10 (was 1)
BackupPC_refCountUpdate: host agora.domain got 0 errors (took 1 secs)
Xfer PIDs are now
Finished BackupPC_refCountUpdate (running time: 1 sec)
Xfer PIDs are now

*The conf file of the client:*

$Conf{DumpPostUserCmd} = '$sshPath -q -x -l root $host
/boot/custom/scripts/unraid_post_backuppc';
$Conf{DumpPreUserCmd} = '$sshPath -q -x -l root $host
/boot/custom/scripts/unraid_pre_backuppc';
$Conf{BlackoutPeriods} = [
   {
     'hourEnd' => '19.5',
     'hourBegin' => '7.9',
     'weekDays' => [
       1,
       2,
       3,
       4,
       5
     ]
   },
   {
     'weekDays' => [
       0,
       6
     ],
     'hourBegin' => '7.9',
     'hourEnd' => 14
   }
];
$Conf{BackupFilesOnly} = {
   '/' => [
     '/mnt/user/appdata',
     '/boot',
     '/mnt/user/nextcloud',
     '/mnt/user/CentOS-Data',
     '/mnt/user/WINTESS'
   ]
};
$Conf{BackupFilesExclude} = {
   '/' => [
     '/mnt/user/CentOS-Data/9.6'
   ]
};
$Conf{EMailAdminUserName} = 'h...@domain.com';
$Conf{EMailFromUserName} = 'backuppc@QNAP859U';
$Conf{EMailUserDestDomain} = '@domain.com';
$Conf{FullPeriod} = '29.97';
$Conf{BackupZeroFilesIsFatal} = '0';

Thank you in advance


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