On 3/16/07, Darien Hager <[EMAIL PROTECTED]> wrote:
> I wonder if a small improvement would be to basically send them an e-
> mail as part of the signup process which has some helpful links,
> small manual TOC, etc.
I've seen that done on another list, including direct pointers to the
section of the FAQ that details how to report problems.
I think maybe one person has actually provided even the majority of
the requested information right off (and nobody all of it). Even
people who harp on about having read the FAQ provide little of the
requested information. The most common statement is "I know I should
upgrade, but...".
So, in my experience it may help, but I really doubt it. The sad fact
of life is that most people either don't read any of it (probably
because they're in too much of a rush to get their post in so they can
get help) or don't understand what they read (either language barriers
or a lack of a common knowledge space).
--
Please keep list traffic on the list.
Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn't become a monster. Friedrich Nietzsche
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